The boom of Online Cab-Booking Industry
As the modernization of the world continues, the need to find convenient means to travel is becoming ever more crucial. For many entrepreneurs, it simply means ‘opportunity knocking on the door’. The blueprint was set by Uber back in 2007. Uber launched an online cab booking solution that in no time rocketed to success.
Since then several businesses have tried to replicate or improve on Uber’s business idea. There’s no denying that an online cab booking platform still remains a healthy business proposition. Let’s take a brief look at the industry’s current status:
Online Cab Booking Market as it Stands:
Looking at the global cab booking market, 57% of its growth has come from the US, whose market is valued stood at $53,475m in 2019.
Moving on, the Asia Pacific region is the largest and fastest-growing market. It includes countries like China, India, Japan, Australia, and Vietnam.
According to reports, 2018 Uber revenue stood at $11.3 billion – a huge 43% increase since 2017, while gross bookings were up 45%, to $50 billion.
Features for the Driver App
The driver app must offer the following key features:
- Driver profile update tab
A profile tab turns out to be one of the most visited sections in a driver’s app. Here, the driver can fill in his/her personal details such as name, age, address and license number which is crucial in the verification process. Drivers can also set their current status here, which helps the recruiters know about their availability.
- Push Message Notification
Push notifications instantly alert the driver when a passenger books a cab in a nearby location. By finding the passenger’s pick up location on the map and taking the best route to get there, the driver can start the ride at the scheduled time.
- GPS Navigation Feature
Navigation is a major part of any cab-booking business online. As such, the driver’s app should be connected with a navigation service such as Google Maps to help drivers reach their pick up points and destinations at the expected time.
- Cab Sharing Facility
This feature has been getting more and more popular, especially among urban travelers/commuters. Cab sharing allows the passengers to share their fare and save money on their ride. If a ride is booked on a sharing basis, the driver gets a notification of the same in addition to the pick-up and drop off points of all the passengers. Make sure your driver app incorporates this feature to gain more popularity.
- Income Report Tab
Knowing how much they’ve earned from their completed rides is always an area of interest for the drivers. As such, a report section that allows the drivers to check their earnings and payroll on a weekly or monthly basis is a must-have feature in your drive’s app.
- Payment Feature
The online mode of payment has become the norm now. It’s convenient, hassle-free and offers a range of benefits in the form of coupons, discounts, and cashback are quite useful to attract more customers. But there are certain regulations that online cab booking companies must follow to accept payments. For instance, card information should be highly encrypted.
Moving on, customers expect all modern apps to support major e-wallets such as GooglePay and ApplePay. So, it’s a must that you integrate at least the most popular e-wallets in your app.
Features for the Rider App
The rider app must offer the following key features:
- Registration tab
To start using your app, the customers will first need to register on the platform. This can be accomplished either by conventional signup with an email address, phone number or through social media platforms. As a subsequent step to enable smooth transactions, customers can be provided with an option to add their bank or card details in their profile.
- Booking Interface
Your app must offer customers a booking interface. A booking interface serves as the customer’s go-to point in an app to search for cabs. Usually, two fields with pick up location and destination are presented to a customer to initiate the search.
- Cab selection
Cab selection is becoming a highly preferable feature in cab-booking apps. Here, the customer is presented with a range of cabs available for booking along with a price per kilometer/miles or price per minute.
- Real-time Tracking
Real-time tracking is one of the main features of a cab-booking app. Once their cab is booked, customers like to know how far the cab is located and how long it’ll take to reach their location. Tracking tools help accomplish that purpose.
- Review tab
In an online world, people go by other user’s reviews and ratings to put their trust in a product/service. So, it’s a feature your cab booking app can’t afford to skip.
- Payment tab
A separate payment tab with various different options such as credit/debit cards, e-wallets or cash payment is a must. Moreover, your app should integrate the payment feature where a user receives a payment slip and invoice on his/her registered email address.
- Booking History Tab
A booking history can help a user look through his/her previous journeys. This way if they wish to revisit a previous destination, they can simply select it from the history tab without having to fill in the pick-up and drop off locations manually.
Thinking Of A Taxi Booking App Solution
If you’re looking for a taxi booking app solution, then Vivocabs built by FATbit Technologies is worth having a look. Built with deep market analysis, this taxi booking system offers a seamless user-intuitive interface. Vivocabs is a white label and a highly customizable solution