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Mastering the Human Element

Practical business meets the psychology behind how we work, decide, and lead. Smart tools and grounded writing for people who run things and want to understand people.

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Latest articles

Henry Ford raised factory wages to $5 a day in January 1914 — more than double the going rate — and the line outside the Highland Park plant grew so large that Detroit police used fire hoses in 12-degree weather to disperse 10,000 job seekers
June 16, 2026
When James Dyson finished prototype 5,127 of his bagless vacuum in 1983, he had spent five years and was more than $1 million in debt — every major manufacturer rejected the design because the replacement-bag market was worth hundreds of millions a year
June 16, 2026
When BlackBerry controlled nearly half of the US smartphone market, its leaders saw the iPhone’s flaws clearly — and still missed the shift that would erase its lead
June 16, 2026
Before Zappos sold to Amazon for $1.2 billion in 2009, CEO Tony Hsieh offered every new hire $2,000 to quit after their first week of training — roughly two percent took the money, and Hsieh said the ones who stayed were worth the cost of the ones who left
June 16, 2026
When Listerine launched as a mouthwash in 1920, the word ‘halitosis’ had been buried in a medical journal for 47 years — Lambert Pharmacal pulled it out, put it on streetcar posters, and grew annual revenue from $115,000 to $8 million in seven years
June 16, 2026
In 1964, a 25-year-old Phil Knight sold Japanese running shoes out of the trunk of his green Plymouth Valiant at high school track meets across the Pacific Northwest — the $8,000 in first-year sales became the foundation of what is now Nike
June 16, 2026
When Kodak engineer Steven Sasson built the first digital camera in 1975, it weighed eight pounds, took 23 seconds to capture a black-and-white image, and executives told him to bury the project because film was the company’s profit engine
June 16, 2026
When Hershey’s founder Milton Hershey tried to board the Titanic in April 1912, he paid a $300 deposit on a stateroom but cancelled at the last minute for a business meeting — the check he wrote still exists in the company archives, never cashed
June 16, 2026
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