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Mastering the Human Element

Practical business meets the psychology behind how we work, decide, and lead. Smart tools and grounded writing for people who run things and want to understand people.

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Latest articles

In October 1907, J.P. Morgan locked New York’s top bankers inside his Madison Avenue library and refused to unlock the door until they pledged $25 million to stop a run on the Trust Company of America — the all-night meeting ended at 4:45 a.m. and led directly to the creation of the Federal Reserve six years later
June 18, 2026
When WD-40 launched in 1953, the formula was the 40th attempt to create a water displacement spray for the Atlas missile program — the chemists never patented it because filing would have required disclosing the recipe, and the unpatented formula has remained a trade secret for 73 years
June 18, 2026
Sam Walton flew his own single-engine Cessna across rural Arkansas in the 1960s to scout store locations from 500 feet, counting cars in competitors’ parking lots with a notepad on his knee — the practice continued until Walmart had 276 stores and he could no longer fly to all of them
June 18, 2026
Before Google indexed the web, Larry Page and Sergey Brin tried to sell their PageRank algorithm to Excite in 1999 for $1 million, then dropped the price to $750,000 — Excite CEO George Bell turned them down because the search results were too good and users would leave the site too quickly
June 18, 2026
In 1975, Pet Rock creator Gary Dahl packaged ordinary Rosarito Beach stones in a cardboard carrier with a 32-page training manual and sold 1.5 million units at $3.95 each in six months — the joke product made him a millionaire before Christmas and was forgotten by Easter
June 18, 2026
7 quiet habits of people who can disagree in a meeting without making anyone feel attacked
June 18, 2026
People who go quiet in group conversations aren’t always shy — some are tracking too many social cues at once to find a clean entry point
June 18, 2026
When Tupperware’s airtight containers sat unsold on hardware store shelves, a single mother named Brownie Wise moved them into living rooms and turned housewives into the sales force that made the brand famous
June 17, 2026
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