Using Metrics to Define Inbound Call Center Agent Productivity Customer service is supreme, which is why most companies today take their customer satisfaction very seriously. Since customers have numerous options in the market and they can switch to another provider anytime, thus companies take their services very seriously. After all, who would like to lose a loyal partner or a potential lead to the […] Melissa Wyatt 1 day ago 10 Reads share
4 Brilliant Ways to Increase Your Credit Score Your credit score is the first thing most lenders see when you apply for new credit. It’s what tells lenders ‘yes, let’s move forward’ or ‘no, you are too much of a risk.’ According to Experian, the average credit score is 703, which often secures borrowers good interest rates and terms. To help you put […] Jeffrey Corolla 3 days ago 32 Reads share
Business Benefits of Good Health and Safety No matter what business you are running, there will always be times where health and safety may be put at risk. This can occur due to the unexpected and must at all cost be avoided if due to negligence. Your business, employees, and customers are all affected by what happens within the business, and this […] Holly Shaw 7 days ago 53 Reads share
7 Brilliant Reasons You Should Pursue an MBA Master’s in Business Administration (MBA) is one of the most popular programs globally, and it’s not hard to see why. The commercial space is growing more sophisticated and competitive by the day, and the demand for specialized skills is increasing as a result. If you are pondering over what to do post-graduation, pursuing an MBA […] Catherine Park 1 week ago 58 Reads share
Growth How the Growth of AI Changes Customer Support Experiences AI is rapidly transforming the way companies interact with their prospects and customers. An exclusive MIT Technology Review Insights’ survey of over 1000 business leaders, “The global AI agenda,” noted that customer success and service is the area where AI deployment is highly active. By 2022,73% of respondents said it will remain the leading area […] Niyathi Rao 2 weeks ago 77 Reads share
How I Went From Working In My Office To Working In My Kayak In 7 Steps Like most of the people reading this article, I was once a worker bee. Getting into the office at 8 am, hardly ever breaking for lunch and leaving as close after 6 pm as I could. Now, I moved from working in an office to the freedom of my fantastic tandem kayak and the shore […] Brad Pickering-Dunn 2 weeks ago 89 Reads share
Understanding Guerilla Marketing & How to Make It Work For Your Business Guerilla marketing is a type of unconventional marketing method that involves utilizing unique tactics to build brand awareness. Because it errs on the unconventional side, it can be difficult for marketers and business owners to understand how it works and how they can implement it into their own strategic marketing and branding. Though there are […] Daniel Bailey July 22, 2020 64 Reads share
Stop Making These 5 Crucial Mistakes – An Advanced Guide to Job Search Did you know that each job listing posted gets 250 applications on the average? And out of the 250 job seekers, only 4-6 will land an interview, and of course, only one applicant successfully gets the job. If this tells us one thing, it is the fact that job seeking is a competitive game. In […] Aubrey Lacuna July 22, 2020 91 Reads share
4 Unconventional Tips to Manage Anxiety and Stress in the Workplace Did you know that approximately three out of every four people who deal with high levels of stress or anxiety in their lives say that it interferes with their everyday lives? The workplace is no exception. Anxiety in the workplace can significantly affect your quality of life and cause you to feel distressed more regularly […] Saira Berttlee July 20, 2020 95 Reads share
Falling Behind on Finances? Try These 5 Strategies to Get Back on Track It’s tough to make ends meet. That goes for any place and any time — and it goes double for today. Right now, in this day and age, in this economy, millions of Americans are struggling just to scrape by. If this applies to you, the first thing you should do is not beat yourself […] Caitlyn Bell July 17, 2020 99 Reads share