Many small business owners, especially those who own small businesses, often have no idea where to get the best business products they need. We have compiled a list of top 32 amazing products every small business owner should know: 1. ZenDesk Use this tool to help you provide better customer service. You can streamline your own response time and your customer service interface, start up support boards, and much more. ZenDesk is an amazing system for dealing with inbound ticket requests from any channel — email, web, social, phone, or chat. 2. GetSatisfaction This is an online customer engagement community platform. Get Satisfaction connects companies with their customers and helps building the relationships that unlock new value for both sides. Receive feedback, and offer technical support with this tool. 3. SurveyMonkey Do your market research with free surveys you build. This tools has millions of people ready to take your survey. Just create questions and collect responses! 4. ZipRecruiter Find the best talent with such tools as resume screening and cross-job-board posting. Post your job to 50+ job boards (new job boards are always being added) with one click. Save time by managing your jobs and candidates in one place. ZipRecruiter account helps you to post your jobs directly to leading paid job boards like Monster.com. 5. Cloudswave Get the best deals on all of the business software you need, including animation, graphics, WordPress themes, and more. This website has complete directory of top notch services. Cloudswave brings a computed average based on reviews and a comparison tool to help companies and users to choose the best option. 6. Intelius Use this tool to do background checks on potential employees. Intelius offers cloud-based solutions through desktop and mobile applications. You can quickly and easily access detailed profile reports on individuals: reports and services range from basic people search results to detailed background reports to a comprehensive identity theft protection service. 7. AnyPerk This is a tool you can use to reward your employees with great perks programs. AnyPerk provides employee perks and VIP treatment in fitness, telecom, entertainment, travel, and much more. Join AnyPerk and save up to 50% off listed products. 8. Legal Zoom Business Attorney Plan This is great for small businesses that need legal services but have small budgets. Have a legal plan attorney review your business contracts and other legal documents. Get personalized attorney help and protect your business from lawsuits with Legal Zoom Business Attorney Plan. 9. Docusign A legal and secure service for eSignatures. Service helps businesses of all sizes easily and securely sign, send, and manage documents in the cloud. Try Docusign with 14 day free trial. 10. Trademarkia You will find more than six million registered logos, names, and slogans. Make sure your idea hasn’t already been used. Every month licensed attorneys add hundreds of new trademarks around the world in the Trademarkia network. 11. Highrise You can organize tasks, leads, contacts, partners, notes, and even email chats for as many as 30,000 customers. Keep track of proposals and deals. Highrise helps you to remember to followup: you will get a text message or email so you never forget to make the call. 12. Freshbooks This easy-to-use website is great for those who need online accounting services. You can do invoicing, time tracking, and expenses, even if you aren’t computer savvy. Over 5 million people using FreshBooks already, join them! 13. Wave Accounting Wave Accounting is cloud-based, integrated software and tools for small businesses. Service includes invoicing, accounting, payroll, payments and more, plus personal finance software.You can manage your payroll and business receipts quickly and easily, and there is no charge to use this tool. 14. Expensify This will help you to easily keep track of all of your business expenses so you don’t have to spend a lot of time doing it yourself. Streamline the way your employees report expenses, the way expenses are approved, and the way you export that information to your accounting package. 15. Velocify Allows you to turn leads into conversions, and track sales performance. Velocify enables rapid response and smart follow-up practices so you boost conversion and revenue. Here’s what Velocify does for sales teams: drive rapid lead response, guide selling processes, prioritize daily sales activities, automate email and texting. 16. BidSketch Create client proposals quickly, and get certified client signatures. Easily mix and match content, fees, and designs to create persuasive proposals in minutes. Get your proposals signed faster by capturing client signatures online when they approve. Alternatively, proposals can be exported to PDF. 17. MailChimp Make the most of email marketing with templates that are easy to use, or customize your own marketing designs. MailChimp’s send time optimization recommends you the best send time within 24 hours of selected delivery date. Discover Similar Subscribers feature builds new segments of like-minded people from your subscriber base. 18. SpyFu Compare competitor SEM tactics to get the most from your SEO campaigns. SpyFu shows every domain where your competitors have been placed, all keywords they used on AdWords, all organic ranks for the last 6 years. This tool can help you to connect with these domains, too. 19. HubSpot The marketing software offers SEO blogging tips, marketing automation, and more. Use HubSpot to generate more traffic, leads and sales. Everything you need for inbound marketing in one platform: blogging, email, sites, landing pages and social marketing. 20. StrideApp Free sales tracking CRM. There is no time-consuming installation or integration because it’s online tool. Stride offers real-time collaboration, deal overview, insights and metrics, document storage. StrideApp has over 250 integrations, it works with Gmail, Outlook, Dropbox, and synchronizes with your existing tools. 21. Yammer International business people can create private social networks so they can communicate with contacts from anywhere. Yammer helps employees collaborate across departments, locations and business apps. You can join company’s network for free! 22. Carbonite Cheap cloud storage and online backup. Carbonite offers unlimited cloud space. Choose an affordable backup solution that fits your needs – from computer protection to server backup and more. 23. Trello Organization projects with this great collaboration tool. Trello is free to use. You can create a Trello board, it’s a list of cards, used with a team or by yourself. 24. Balsamiq Create business presentations and get feedback before you are ready to present them. Balsamiq Mockups reproduces the experience of sketching on a whiteboard, but using a computer. You can improve your designs by getting immediate and meaningful feedback. 25. 99Designs You will be able to get logos, web design, and more from hundreds of designers. 99Designs has a community of 873,452 designers. Just post what you need, receive dozens of design ideas, pick one you like! 26. Amazon Web Services You can run your business from the cloud using this tool. Amazon Web Services provides a wide selection of compute instances which can scale up and down automatically. Amazon EC2 makes web-scale computing easier for developers and system administrators. 27. Recurly This is perfect for businesses that offer recurring billing and subscriptions. Recurly helps cut credit card declines up to 27%. Service will help you to identify at-risk customers and prevent churn. 28. Shopify Create your ecommerce website with Shopify! You can set up a customizable shopping cart that accepts all currencies. You can sell online or in store. 29. Vendio Sell products on many e-commerce websites, including Amazon and eBay. You only need to set-up your cloud-based online store. Vendio simplifies your operations by creating your products once and selling them simultaneously on multiple channels and marketplaces. 30. UserTesting You can get feedback about your website from real users, both written and video. Just specify the tasks you want users to perform. UserTesting tool will pick up a target audience for your needs. 31. Jira This is a tracking and reporting system that lets you prioritize tasks and assign them properly. Organize issues, assign work, and follow team activity. JIRA helps your team get the job done. 32. MixPanel This is one of the best analytics services for both web and mobile users, which focuses on user activity. A/B testing gives you the power to test your idea like a science experiment. Images: ”Small business computer key, close up image/ Shutterstock.com“ __________________________________________________________________________________ Connect with Tweak Your Biz: Would you like to write for Tweak Your Biz? Tweak Your Biz is an international, business advice community and online publication. Today it is read by over 140,000 business people each month (unique visitors, Google Analytics, December, 2013). See our review of 2013 for more information. An outstanding title can increase tweets, Facebook Likes, and visitor traffic by 50% or more. Generate great titles for your articles and blog posts with the Tweak Your Biz Title Generator.