The workspace we have today is a bit more different from what we have in the past few years. One of the major driving forces of that is technology.
You see, employees have access to a plethora of digital tools they could have only thought of a few years ago as technology has transformed quickly. People have gone from work being performed face-to-face, using the copy machines, on paper to mobile devices, laptops, software, and applications that enable nearly all tasks in the office.
The modern’s workplace is digital. However, what does that mean? How must CTOs and CIOs get their companies ready to transform with digital and prepare for the future of collaboration and digital workplaces?
In this post, we will talk about the digital workplace, how it is changing, and the essential trends and tools you must keep in mind.
How Our Workspace Is Changing To Physical To a Digital Workplace
Most companies today are concentrated on changing their office from physical to digital. They do this with the help of the right platforms and tools, enabling their staff to work and deal with their responsibilities no matter where they are.
Such digital tools involve:
- Service delivery
- Business plans
- Content creation
- Communication with customers and colleagues
Most companies are seeking a one-size-fits-all platform or product which can offer them the big picture and the tools required to achieve activities digitally.
Digital Is Not Our Ultimate Destination
The only issue with this kind of approach is that a digital workspace is not a place you can reach or an answer you can provide. That’s because goalposts are moving. You cannot merely cross a bridge from physical to digital and mark the task as done. It is a process of continuous evolution.
Think about it, friends. Many corporations have come across some sort of digital technology throughout the past years. It is reasonable to think that the future will present continuous transformation and new digital technologies, which workplaces should embrace and adopt.
No Tool or Product Will Make a Person ‘Digital’
Many platforms and apps are excellent at one or two things. However, they often fall short in other aspects, which affect the customer or employee experience. Therefore, digital workplaces are often composed of a combination of various platforms and tools.
For instance, many organizations still utilize Google Hangouts or Zoom, even though Slack provides call features. The reason behind that is because Slack is excellent for a real-time text-based chat. Nonetheless, it isn’t the ideal experience when we talk about video calls.
A Plethora of Tools Could Overcomplicate the Workplace
You see, your workplace could become confusing and complicated if you end up with lots of digital tools. Your users must be familiar with every platform to perform their work and manipulate sign-in credentials through all of them.
It gets extremely frustrating when it is not clear where communication and work must go if various apps can be utilized for a similar purpose.
Being Strategic Is the Key
Are you assessing tools or platforms? Do not simply leap on the newest technology. Instead, get intentional and strategic about what you and your entire team must invest in. Determine if you can mix some of your functions and apps into a single “all-in-one” workplace to lessen expenses. Identify if you can make a more productive and streamlined experience, particularly if the tool provides integrations along with other important tools.
Develop a process that summarizes your technology stack and determines which apps are utilized for specific purposes in your workplace. Doing so will lessen uncertainty about where to place data and identify which employees must get access to and training in.
A Digital Workplace Should Evolve and Adapt
It makes much sense to execute a digital workplace philosophy instead of concentrating on the ultimate products or destination, which will make the workplace digital. That approach perceives the digital workspace as something, which is constantly transforming.
Keep in mind that a digital workplace continuously changes, adopts, and employs new technologies. It becomes more digital in the long run as opportunities come to enhance employee wellbeing, customer experiences, productivity, and other areas through digital technology.
That philosophy could make sense. However, the digital workspace is one, which should evolve. Tools are still an essential part of that. Executed correctly, better tools will help the company become more digital, keeping up with change.
CIOs, CTOs, CEOs, and their teams, should be continuously on the hunt for digital solutions, which could help them collaborate, connect, and communicate more efficiently.
Tools and Solutions for a Digital Workplace
Note that each workplace has unique ways of working and a unique set of challenges to conquer digitally. However, you will find some typical workplace tools and solutions you might prefer to add to your toolkit.
- Password Management
Securely share and store passwords along with your tea members who need them. 1Pasword, RoboForm, and LastPass are some of them.
- Video Conferencing
Host virtual meetings along with your team using tools such as Google Hangouts and Zoom.
Eliminate paper forms and gather customer details through forms that are embedded on your site.
- Design and Editing Tools
Build branded content for your internal or marketing use with video editing and image editing, among other creative software.
- Social Management
Organize engagement and schedule content across the social media pages of your company.
- Cloud-Based Accounting
Run payroll, bookkeeping, send invoices, incorporate bank feeds, and other accounting activities with software such as Xero or QuickBooks.
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