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What Is the Customer Service Management Process: Definition, Key Factors, and Strategies

Olga Kolomiiets September 17, 2020

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Latest Articles

9 things in a lower-middle-class driveway that tell you everything about the family’s values without ever stepping inside the house

Claire Ryan February 25, 2026

Psychology says people who always back into parking spaces instead of pulling straight in display these 8 situational awareness traits — and most of them trace back to how they were taught to navigate uncertainty

Paul Edwards February 25, 2026

The loneliest hour of a retiree’s day isn’t evening — it’s 9:15am on a weekday, when the rest of the world is in meetings and answering emails and their phone is silent and the coffee is cold and the whole day stretches ahead like a sentence with no punctuation

John Burke February 25, 2026

10 quiet behaviors of the sibling who carried the entire family emotionally — the one who checked on everyone, translated every argument, and absorbed every tension so the rest of them could call their childhood normal

Claire Ryan February 25, 2026

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