We all know the importance of sales for an organization, so I am not going to bore you with generic statements about it. But maximizing sales using the traditional methods has always been a tedious and lengthy affair.
Moreover, these methods present a lot of hurdles for the sales team, preventing smaller businesses from competing against larger enterprises. Thankfully, sales automation can be a powerful way to optimize productivity for the sales team and increase revenue for the company.
Conversica has been a well-known name in the field of automation for more than a decade, enabling businesses to attract and acquire customers. The software uses artificial intelligence to filter qualified leads that are ready to buy the products and services. However, the solution is incredibly expensive, which makes it unaffordable for a lot of businesses.
Thankfully, there are a lot of Conversica alternatives that you can use to automate your sales process. Most of these other solutions also use AI to nurture leads and offer similar productivity. Using these solutions to automate the sales process eliminates several tedious and time-consuming jobs, thereby saving a lot of work hours for your business.
It also enables your sales teams to focus on their productivity by generating leads and selling your products and services. But if you are still not convinced, let us look at some ways in which intelligent automation can make your sales process more effective.
Thanks to the advancement of technology, you have to fight digital battles with your competitors to stay ahead of them. AI-based sales automation can help you prioritize the conversion of your leads into customers.
Conventionally, your sales team may need to spend a lot of their time writing personalized emails for your prospective and existing customers. Sometimes, it can become almost impossible to create personalized emails for all of them.
However, AI-based algorithms can gather insights about the email browsing data and analyze how they interact with your marketing content. The data enables the software to create personalized emails to improve your customer’s experience with your brand.
You can use the same data to personalize any other forms of marketing materials or packaging. The alternatives to Conversica can also proactively fix problems for your target audience, which creates a smoother path to complete the sale. The software can guide your customers through the entire purchasing process, making it a pleasant experience for them.
The technology behind the chatbots was not so perfect even a couple of years ago. But now, most companies use AI-powered chatbots to handle various aspects of customer service and management. Even you may have chatted with bots without realizing it because the conversation is exceptionally humanlike.
AI-based bots are used in sales process automation to collect consumer details, such as names, phone numbers, email addresses, and others. Conversica alternative solutions can also enable the sales teams to formulate personalized strategies to target the right market segments.
Better Relationship Management
Some consumers connect with a brand due to the quality of the products or services. However, it has been noticed that most customers relate with the brand these days based on their experience and relationship management. AI-based Conversica alternatives can handle all the steps of relationship management efficiently.
Many consumers have also reported that their interactions with sales bots are much more efficient and polite than before. The AI-driven assistance can also handle consumer questions with ease. The use of sales process automation allows the team members to focus on the complex aspects and handle the trickier problems.
Feed the Top Of the Sales Funnel
You can visualize the sales funnel as a consumer’s journey from learning about your brand to completing the desired action, whether purchasing your product or registering for an event.
The top of the sales funnel is the most crucial part because it begins the entire process. If you do not create enough brand awareness, you may not have enough leads to feed your sales funnel, reducing your revenue.
That is why intelligent automation is required to attract a lot of leads to the top of the funnel, which can be difficult to achieve manually. The algorithms can also compare customer profiles to your products and services and filter a list of prospects who are more likely to purchase from you.
The sales automation tools can track the leads once they enter the funnel. The alternatives to Conversica can segregate the prospective clients based on demographics and behavior and direct them towards appropriate nurturing campaigns. That way, you will be able to manage your leads better and convert your potential customers into repeat buyers.
Manage Customer Database
Intelligent automation solutions can store your consumer details and retrieve them whenever necessary. The data can include purchase records, call records, call details, pain points, and other relevant metrics.
That means consumers would not have to start from scratch when they contact your company. The chatbot or representative can pick up the conversation from where it was left off, ensuring a smoother experience.
Artificial intelligence can be applied to many areas of your business, including the sales and customer relationship management processes. It also gives you an opportunity to optimize your sales operations to create efficient strategies and gain an edge over your competitors. The best part is, you do not have to shell out a fortune now, thanks to the Conversica alternatives that provide equal productivity.