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10 Email Marketing Tips For Small Businesses

By Susan Guillory Published January 25, 2014 Updated October 2, 2022

This post originally appeared on

#1. Make it Easy to Share, Forward, and Unsubscribe

There’s nothing more frustrating than a promotional email that doesn’t include links or buttons to forward to a friend, share on social media, or even unsubscribe. Most email marketing platforms build these features in, so take advantage of them. You’ll increase your subscribers and keep them happier.

#2. Tweet it Yourself

Got a particularly great article or offer in this week’s email? Send a link to sign up to view it on Twitter, Facebook, Google +, and anywhere else you have a social presence. You’ll connect the dots between two marketing platforms and help strengthen your customer relationships.

#3. Pay Attention to Stats

Your email marketing software provides ample statistics that tell you who opened your email and/or clicked, and who made purchases from it. This is valuable data that can help you shape future email campaigns.

#4. Be Consistent

If you send a newsletter on the 15th of every month, people will come to expect to receive it then. Don’t get off schedule and start sending your emails willy-nilly, or you’ll upset customers, who like routine.

#5. Don’t Go Overboard

No one likes being bombarded by emails from a company. Find the balance: if you have regular sales and promotions, you might be able to get away with a weekly email. But if more people unsubscribe at that frequency, dial it back to once every two weeks. Or give people options for how often the receive your emails.

#6. Spend Time on the Subject Line

It’s what gets people to open your emails. Speak directly to your audience. Entice them. Make them want to open your emails with that all-important subject line.

#7. Make it Mobile-Friendly

Did you know that 43% of all your emails are being opened on mobile devices? If your email doesn’t render well in mobile (it’s hard to read, readers have to scroll to view it all), you might lose readers. Your email marketing platform should have a mobile-optimized option.

#8. Choose Your Send Time Wisely

This sometimes takes a little trial and error. But if you’re targeting consumers at home, they’re more likely to check their email before going to work or after 5, so send your email so it’s there waiting for them. If you’re aiming at B2B customers, hit them mid-morning to early afternoon for best open rates.

#9. Don’t Forget Your CTA

Every email you send should have a Call to Action in it. The earlier, the better, since most people don’t read an entire email all the way through. Encourage people to click to buy, enter to win, sign up for free info, or call for a consultation.

#10. Offer Unique Deals

You don’t want to blast the same offer you posted on Facebook and your website via email. Make it unique so your email subscribers feel special, and are more likely to use the deal.

Images: ”E-mail marketing blue puzzle pieces / Shutterstock.com“

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Susan Guillory

Susan Guillory is the President of Egg Marketing & Communications, a content marketing firm based in San Diego. She’s written several business books, including How to Get More Customers With Press Releases, and frequently blogs about small business and marketing on sites including Forbes, AllBusiness, and Tweak Your Biz. Follow her on Twitter

Visit author twitter pageContact author via email

View all posts by Susan Guillory

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Contents
#1. Make it Easy to Share, Forward, and Unsubscribe
#2. Tweet it Yourself
#3. Pay Attention to Stats
#4. Be Consistent
#5. Don’t Go Overboard
#6. Spend Time on the Subject Line
#7. Make it Mobile-Friendly
#8. Choose Your Send Time Wisely
#9. Don’t Forget Your CTA
#10. Offer Unique Deals
Connect with Tweak Your Biz:

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