November 24, 2020 Last updated November 24th, 2020 892 Reads share

Impacts of AI on the Workplace in Future

Image Credit: DepositPhotos

With the advent of modern science, things have changed drastically in recent times. Human beings have reached Mars and beyond. From buying groceries to paying fees to taking classes online, everything has become online. However, one aspect of technology fascinates us the most and that is Artificial Intelligence. Artificial Intelligence or as it is commonly called, AI, has changed the world recently like no other technical object. We have experienced the evolution of the computer from a big inefficient machine to a self-learning robot. Today, from banking to agriculture, everything is done through AI computers. The workplace has been changed in recent times to a dramatic extent. Tasks that were accomplished by hands in the past are now getting completed with machines.

Organizations Beginning To Revolutionize

After recent developments, various businesses have started to realize the importance of artificial intelligence. These organizations are keen to change their work environment through the help of technology. Be it gaining data or processing it, AI is playing a pivotal role in determining the anticipated outcomes. AI is helping them analyze various forms of data. Besides, it is influencing the decisions of committees formed to enhance the business.

In light of this, further help from AI can revolutionize things in all the industries. It has the potential to bring abrupt changes. Whoever gets their hands on the most recent technologies based on AI will be able to enhance their organization as well as get the upper hand over those who will not be able to grab the opportunity.

The Ways AI Can Impact Workplaces in the Future

Many researchers have found how AI can enhance the workplaces and their errands in the recent future. Probably in a span of ten years, things are going to be a lot different from today. Let us see how:


In today’s world, where distance has been shortened and people from two corners of the world can work together, hiring has become a daunting task. To find out the perfect candidate for a job is more hectic than anything else in an organization. However, AI can help organizations find the most appropriate candidates in less time.

With a single click, your AI computer can analyze millions of LinkedIn profiles and sort out the best candidates for you to make contact with. Moreover, with hundreds of resumes at your table for a single post, you might be overwhelmed. While with the help of AI, you can sort out the best candidates and shortlist your potential employees. This is going to be more time saving as well as efficient than human recruitment.

More than that, AI can help you select the most befitting candidate for your organization. You can use various AI tools to assess the skills of your candidates and find the employee that will be more beneficial for your company.

Customer Service Centers

If you have clicked the chat us option on an online website, you might have been chatting with a robot. Now, this is not news for anyone who understands technology to even a little extent. It is easier to spot these robots even after a couple of text messages.

However, in the future, AI is going to be trained perfectly to handle a customer query with brilliance. After a few years, businesses might have such learned AI computers that will not give you an impression of being a machine. In this way, customer support centers are going to be replaced by AI machines that can chat and converse with customers and solve their queries instantly and efficiently.

Though it is done today with Chatbots. However, they are not as professional as a human customer support representative. Hence, they are insignificant in contemporary times.


Although this aspect of AI is not something we can truly celebrate. Yet, it can be helpful in creating a perfect workplace environment. In the future, AI will be controlling workplace monitoring. Hence, everything an employee is going to interact with, in the office will be monitored.

From the walls of your office to the desk and roof, everything will be looking at you while working.

This raises questions of human rights among employees as their privacy is going to interfere. The concern is genuine and must be eradicated before deploying such strong monitoring in offices. However, this is also going to help organizations understand how to create the best environment and set up the best office design. This will also increase the productivity of the employees with an enhanced environment.


This is certainly one of the most significant aspects, of my understanding. With AI being a teacher, employees can learn efficiently to the utmost perfection. Artificial intelligence can help organizations analyze the results of a training program. Besides, it can suggest what additional trainings they must provide to a particular employee on the basis of their lack.

While the human mind cannot infer perfectly, AI can judge the trainees perfectly. Hence, personalized training is going to help them become better in their skills and consequently benefit the company.


Though AI is still an infant, it is going through its evolutionary stages at a rapid pace. Preparing yourself for the future is always the best way to tackle circumstances. Hence, understanding AI and its impacts on future businesses are very important.

It has evolved to replace customer representatives in a few cases, probably one day it is going to replace your online instructor as well. I cannot imagine to take my class online from a computer. However, it is a possibility that cannot be put out of consideration.

Conceptual background- Artificial intelligence -DepositPhotos

Grace Allen

Grace Allen

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