Tag Archives: Leadership

Management

Customer Loyalty – It’s all about CRM

CRM is not just a concept for big business. It applies to all businesses but it has become, like so many other things, over-engineered on the back of product developments. It is about knowing and understanding your customer to deliver a greater benefit to you business.
March 18, 2010 1,255 Reads share

Management

What would you do in your first 100 days?

In a recent interview with MLab, Eric Schmit (CEO of Google) was asked to imagine taking over a more ‘traditional’ company and given that situation – ‘What would you do in your first 100 days?’ He responded by saying that he would start by determining the answers to the following three key questions: –         What […]
February 15, 2010 2,076 Reads share

Management

Why are the first 100 days so important?

The first 100 days in a new role are important for many reasons, they are periods of great opportunity but also risk, actions or decisions taken in this period can have far reaching consequences, they establish a foundation...
February 3, 2010 1,636 Reads share
#TYBtop10: Business, Employee And Personal Productivity

Management

One Tiger Too Many!

Needless to say, I did a traditional Irish thing and drank one drink too many. The following day was budget day here in Ireland and as I sat listening to Brian Lenihan’s budget pains - my hangover became a little worse.
December 10, 2009 831 Reads share