Tag Archives: customer success process

3 Ways Customer Success Teams Can Leverage Tech to Build Lasting Relationships

Whether you have an existing customer success team or are thinking of starting one, technology should be a critical part of your customer retention strategy. If you are not leveraging the latest in automation technology to build and maintain relationships with your clients and valued customers, you could be missing the mark. Your “customer success team” could […]
December 20, 2018 382 Reads share

Show off Your Customer Support With These 3 Steps

The best way to measure a company’s customer support system is dependent on how willing they are to roll up their sleeves and do the necessary research. Customer support representatives are encouraged to dig deep into their clients’ issues and come off as transparent as possible. It is crucial to hit the ground running with […]
December 11, 2018 340 Reads share