Marketing How Customer Service and Digital Marketing Can Work Hand-in-Hand A few years ago, when digital marketing was not as big as it is now, there was no need for a company’s marketing department and their customer support to collaborate. However today, a company cannot become that successful if both these departments don’t work hand-in-hand. This is primarily because the channel where a company will […] Ritu Sharma 2 weeks ago 123 Reads share
Management 5 Things Your Business Can Implement Tomorrow to Wow Customers You can have the best plans and intentions for your business, but if you don’t have happy customers, you won’t be able to bring in the profits that you hope for. Happy customers come from treating people like people and not a paycheck. Skills like patience, attentiveness, and communication are key to making your customer’s […] Matt Shealy September 28, 2018 496 Reads share
Growth 5 Ways to Enhance Your Customer Satisfaction The winning formula for making your business a success is to make your customers happy. Here are five effective strategies to enhance your customer satisfaction. Natalia Hawkins January 8, 2018 425 Reads share
Technology 5 Ways Your Business can Use Video for Customer Service Video can transform your business’s customer service, providing a more engaging, convenient communication platform. JT Ripton November 3, 2017 248 Reads share
Growth Service Ideas for eCommerce Customers It is common to see people getting disenchanted with ecommerce in case they have issues with the order or with the website for that matter. Nirdesh Singh September 15, 2017 282 Reads share
Growth 12 Ways Startups Can Out-compete Their Competitors Many startups never had the chance to breathe, let alone thrive. Here are tips on how to successfully outrun your competitors as a startup. Adeyemi Adetilewa June 29, 2017 234 Reads share
Marketing 10 Ways Early Stage Startups Can Rock Customer Service Sales and marketing, product development, legal, financials … There are plenty of things to think about when your startup is in its infancy. So much so that one important element is often treated as an afterthought. That element is customer service. It’s understandable why your focus is on those other factors. You’re trying to grow […] Elena Prokopets June 26, 2017 224 Reads share
Management 5 Ways to Improve Your Website A great website starts with clarity and design, and a cost-effective and efficient ways you can produce leads for your small business is with an attractive and clear website. Megan Totka June 13, 2017 258 Reads share
Marketing How to Use Automated Customer Service Without Losing Your Personal Touch Automated customer service has a bad rep for a reason. Most consumers prefer speaking to a real person when they need help. Sophia Beirne June 8, 2017 263 Reads share
Management Dealing With Difficult Clients? It’s Your Fault Difficult clients don't want to read your FAQs. They want you to communicate and bring them into your company in a way that shows them the value you create. Philip Williams April 11, 2017 223 Reads share