Tag Archives: Customer Relationship


Understanding The B2C Customer

If I had a euro for every person I’ve spoken to over the last ten years who thought that B2B and B2C marketing strategies and techniques were exactly the same, I would be richer than Lady Ga Ga. Instead I have to be the ‘monster’ and inform them that actually… they’re nothing alike. This blog […]
June 29, 2011 1,612 Reads share

How is Your Meal Sir?

I was reading a post on a forum the other day from a guy who was outraged by the poor service he'd received in a restaurant. The guy had gone to the trouble of typing up a detailed post describing the entire dining experience and naming and shaming the offending restaurant...
September 4, 2010 1,560 Reads share