Tag Archives: customer feedback

What Is Customer Feedback and Why Is It so Relevant for Your Business?

The term customer feedback refers to the information that comes directly from consumers about the satisfaction or dissatisfaction they experience regarding a certain product or service. In other words, it is all the information generated by consumers and/or buyers of a certain brand. This information comes in many formats (e.g., text or speech) and through […]
April 12, 2019 188 Reads share

Business

Top 5 Best Multi-Channel Customer Feedback &Amp; Survey Apps

The simplest definition of customer experience is how your customers perceive the quality of their interactions with your organization. In today’s digital world, experiences can make or break a business in a matter of days, hours, minutes or seconds. Sentiments spread quickly on the various channels we have today — it can increase product demand and customer loyalty as […]
April 9, 2019 239 Reads share

Why Improving Customer Service Is Important and How You Can Do It

Customer service plays a key role in running a successful business. It is something that should be set first on your priority list. Ever since social media gained popularity, customer service has also evolved in these few years and is no more confined till one-on-one interaction through phone calls or a public open forum which […]
January 9, 2019 304 Reads share

Marketing

If The Price Is Right…

Pricing your product or service is an extremely essential issue that every single business owner and sole trader must address. Get it right and you should find yourself dealing with happy customers...
August 16, 2010 669 Reads share