Tag Archives: customer care

Keep Your Customers Clear of Credential Stuffing Attacks

Technology

How to Keep Your Customers Clear of Credential Stuffing Attacks

Most people are probably used to leaving Chipotle feeling stuffed, but some customers recently had a different experience. According to reports on popular social media channels, pirated user accounts were used to order food for delivery, often to several states and sometimes in quantities that cost account owners hundreds of dollars. The popular chain maintains that there […]
August 13, 2019 200 Reads share
Business Phone Solutions For SMBs And Large Enterprises

Management

The Ghost of Business Past

This is the time of the year where most people have moments of nostalgia; we look back on the past with Rose Tinted glasses and reminisce about the good old days, phrases such as ‘no school like the old school’ and ‘they were the good old days’ float around.
December 20, 2011 1,004 Reads share

Management

Customer Loyalty – It’s all about CRM

CRM is not just a concept for big business. It applies to all businesses but it has become, like so many other things, over-engineered on the back of product developments. It is about knowing and understanding your customer to deliver a greater benefit to you business.
March 18, 2010 908 Reads share