Swati PK

Cloud Hosted Contact Centers Popular

Technology

What Makes Cloud-Hosted Contact Centers Preferable and Popular?

The number of on-premise contact centers is reducing all over the world, and this is definitely not happening without compelling reasons. The advent and massive growth of call centers have transformed customer service sector in the last 2 decades. However, like everything run by technology, the contact centers have also evolved with time. The technology […]
November 21, 2019 101 Reads share