Matt Shealy

email marketing

3 Sales Email Templates for Higher Prospects Engagement

The truth is, people are bombarded by emails – both at work and on their personal email accounts. In fact, it is estimated that in 2019 alone, over 293 billion emails will be sent which adds up to hours of time spent people will spend looking through emails.  Inboxes are crowded and full of messages […]
May 2, 2019 96 Reads share

Technology

6 DevOps Tools That Help Teams Deploy Apps Faster

The integration of development and operations can transform internal software development. Leveraging DevOps practices, teams can deploy apps faster while still maintaining high quality and security throughout the process. However, a new methodology like DevOps is only effective when the Development and Operations teams can collaborate seamlessly and instantly.  Clear documentation, communication, and testing are […]
April 3, 2019 184 Reads share

Business

How AI and Automation Are Transforming the Customer Experience

Poor customer experience can devastate a business. Accenture reports that more than 50% of customer switched providers after a poor customer service experience. And yet, customer service teams are asked to do more than ever before. Now that customers can email, call, text, Tweet or even chat directly with care teams, expectations have risen. 82% of consumers […]
April 3, 2019 159 Reads share

5 Tips For Hiring a Rockstar App Designer

Apps – they’re one of the most effective tools that companies use to communicate and engage with customers today. How does an organization go about creating an app that their customers will actually use? Understanding the value your app will bring the marketplace is the first step. Next is finding a designer that can make […]
March 19, 2019 177 Reads share

Marketing

Top 3 Ways e-Commerce Retailers Can Leverage Affiliate Marketing to Grow

Affiliate marketing is a process based on revenue sharing in which you recruit other people or companies— “affiliates”— to market and sell your products or services on a commission basis. This kind of marketing is on the rise — in fact, it currently accounts for around 16% of all e-commerce sales and is expected to increase through 2020. Due to this […]
December 20, 2018 357 Reads share

3 Ways Customer Success Teams Can Leverage Tech to Build Lasting Relationships

Whether you have an existing customer success team or are thinking of starting one, technology should be a critical part of your customer retention strategy. If you are not leveraging the latest in automation technology to build and maintain relationships with your clients and valued customers, you could be missing the mark. Your “customer success team” could […]
December 20, 2018 297 Reads share

3 Ways Businesses Can Use Technology to Support Remote Teams

AdobRemote work is increasing thanks to online connectivity and related technology. According to one report, only 18% of full-time employees reported working from home in 2003, but by 2017, this number grew to 24%. Working remotely generates multiple benefits for businesses and employees. Operational overhead decreases with a smaller office footprint. Talent can be leveraged […]
October 5, 2018 877 Reads share

Management

5 Things Your Business Can Implement Tomorrow to Wow Customers

You can have the best plans and intentions for your business, but if you don’t have happy customers, you won’t be able to bring in the profits that you hope for. Happy customers come from treating people like people and not a paycheck. Skills like patience, attentiveness, and communication are key to making your customer’s […]
September 28, 2018 1,079 Reads share
Big Data Email Marketing

Marketing

4 Ways Big Data is Being Used to 10X Email Marketing Results

You know that ever-growing spam folder in Outlook and Gmail? It turns out that a lot of marketing emails survive the spam test and end up in customer’s inboxes. Who knew?!!? We know, thanks to big data. If you thought that email marketing belonged in the same category as sandwich boards and milk carton ads, […]
June 24, 2018 698 Reads share