Margaret Durand


I Resolve To Be Pathologically Curious In 2011

On a professional level I've resolved to increase my sales contribution to our business by €5K per month. This The best way of keeping my resolution is to take some sensible...
January 21, 2011 1,529 Reads share


The Best Things In Life Are Free

What can people use and get value from? What makes people happy? The answer: saving dosh! This blog post therefore is an overview of some low cost marketing tips that get results...
October 20, 2010 1,902 Reads share

How is Your Meal Sir?

I was reading a post on a forum the other day from a guy who was outraged by the poor service he'd received in a restaurant. The guy had gone to the trouble of typing up a detailed post describing the entire dining experience and naming and shaming the offending restaurant...
September 4, 2010 3,115 Reads share


Keeping the Honeymoon Period Alive

It struck me how similar customer relationships are to a marriage. Initially, there's the wedding - that exciting part when you land the contract and everyone is full of energy...
June 4, 2010 2,213 Reads share