Jincy Joy

Marketing

Contact Center Trends: 9 Important Trends to Watch for in 2019

  According to a market research study conducted by Grand View Research, “The global contact center software market is projected to expand at a remarkable CAGR of 15.6% and reach USD 47.77 billion by 2025.” The global contact center market growth will be driven by several key factors including cloud-based contact center services, business process […]
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