Grace Lau

Business

How to Optimize Your B2B Customer Touchpoints

In a world where customer experience is everything, the importance of optimizing B2B customer touchpoints can’t be emphasized enough. It’s possible to influence every interaction a customer has with your business, to ensure that they all contribute to a positive overall customer journey. The aim of this is to improve your conversion and retention rates. […]
July 29, 2021 5,387 Reads share