Barney Austen

Management

How Healthy Is Your Business?

Business health and measuring of same if greater than measuring purely the financial metrics. It should also be about the measurement of customer satisfaction, employee satisfaction and the overall operational effectiveness.
July 7, 2011 1,657 Reads share

Management

The Challenge Of Honesty

When a business is challenged to stay afloat, the temptation can be to exaggerate capability. Capability to deliver to our customers on what they have looked and paid for. The trick is to ensure...
April 12, 2011 1,137 Reads share

Management

Consultancy Engagement And Scope Control

Consultants are often engaged to help a company when specific expertise is required. For that engagement to be a success, it is vital that the engaging company ensures that the scope of the work is defined and...
January 13, 2011 1,488 Reads share

Management

THE MOST BORING TOPIC EVER?

The skills associated with project management are directly relevant to services businesses. The management form is often seen as being associated with IT and Engineering, but every business can benefit from understanding how to deliver their projects more effectively.
August 31, 2010 1,551 Reads share