Amit Kakkar


Top Speech Analytics Software Providers in 2021

Providing optimum customer experience boils down to what they’re saying. By determining the emotions and feelings behind their speech, you can give a better experience and engage your customers to a greater level. Here’s where speech analytics software can help. A speech analytics solution analyzes customer speech from incoming and outgoing calls and deciphers emotional […]
February 13, 2021 80 Reads share