With the start of a new year and the looming expectations of customer experience, now is the time to prioritize the user experience on your site.
Posts Tagged ‘user centered design’
When a website is being attacked by a hacker, one attack approach is to cause the website to fail in some manner. The thinking behind this approach is to use the error message to gain ‘inside’ information about the website. With this information, the attacker is planning to better organise their attacks on the website.
A well organised usability test not only provides feedback from a user’s perspective on the site’s ease of use, but it also points to where improvements can be made. This blog contains details on how best to organise a usability test.