Social Customer Service can be defined as Social Media/Business meets Customer Care, and has emerged as a result of organic online conversation taking place about business where the business did not have a communication or service strategy in place to manage in a positive way.
Archive for the ‘B2C sales’ Category
Creating a reliable and repeatable process is key in the success of your sales team. By using CRM software there is less information overload, more organization, and lower costs.
Before you can appeal to your target market, you’ll need to define that market. Who is your buying market — and who is not?
One of the best ways to generate leads for your business is by blogging. As a freelance writer, blogging has […]
Personalized services are a great way to connect with your customers and increase the chances that they will use your product, recommend your services to others, and maintain a loyal relationship with you.
If your sales are lagging, and you don’t want to spend a lot of money on a new marketing campaign just yet, here are a few easy things you can try
Sales skills can be taught, but before you spend money on expensive sales training, one of the best ways to get better at sales is to spend some time honing your skills with some of these simple tips.
Are you making these silly mistakes that may damage your reputation and prevent you from taking advantage of the professional opportunities that exist on LinkedIn?
The success of a business is often pegged on how it accommodates change in trends, which often finds many people unprepared.
In today’s web, the use of emails to drive traffic to websites and online services cannot be underestimated. But driving traffic is only the first half of the picture. The second, and often-times more important part, is converting a segment of your traffic towards a sale.