Posts Tagged ‘email etiquette’

Research has shown that with human communication, only 7% is the actual words that are spoken or written; 93% of communication is non-verbal. This is one of the main reasons why email, as a mode of communication, can be tricky and needs to be managed correctly.

Netiquette can be described as the convention or standard for communicating online. This will include communication on the Internet (blogging, chat forums etc.) email, or work collaboration. It could also be very applicable for off line networking.