Businesses understand the value of a customer’s experience with their brand, both online and offline, succeed in customer satisfaction and engagement.
Archive for the ‘social media’ Category
If you thought marketing and commerce were migrating online, you were right. In 2016, it’s even more of the same
Social media can be your best source of traffic. 10 factors to keep in mind to boost your traffic.
Looking for the right social media tool? Here’s the top performers of 2015
Millennial-first marketing misses the point by painting an entire generation of customers as completely alien from what came before. Using a variety of strategies…
These days, having a disgruntled employee is more than just a nuisance. It can flow over to review sites and do serious damage to your brand’s reputation.
What’s the best policy for when your company receives inevitable negative criticism online? Consider this a guide for how to respond, if at all, through various channels.
Like, Dislike, Comment and Reply: Do’s and Don’ts of Interacting with Customers on Facebook
Wondering how you could best attract more customers through social media? Here are 8 ways you can get started capturing and retaining their attention.
Companies that are based in Asia and the Asia-Pacific face many challenges when it comes to social media for their business.