Tweak Your Biz » Marketing » Redesign Your Website – Without The Heartache

Redesign Your Website – Without The Heartache



Redesigning Your Website – Without The HeartacheToo often businesses decide that they want a new website for no particular reason. Often this decision is made because the owners of the business themselves feel the current design is tired and they want something ‘new and fresh’. This is where the trouble begins.

A website revamp should be approached with care and attention, and there should be definite reasons for heading down this, usually very expensive, path.

Who Is The New Website For?

Your website is for your potential and current customers – not for you. You spend far more time on the website than anyone else does, and just because you are tired of the current ‘look’ doesn’t mean anyone else is.

The desire for new aesthetics is not a good reason to throw away thousands of euro on an unnecessary redesign.

Know Your Reasons

Your website’s purpose is to help others find the services / products you provide, and to help you convert them from browsing visitors, to interested prospects, and ultimately, to new clients.

If you want a new website because you want to attract more leads, and you want to convert more leads into customers – and your current website doesn’t allow you to do this – well then you should look at getting a new website.

Website redesign is sometimes necessary, but it is important to have good reasons for making that decision.

Know Your Objectives

Have a clear plan for what you hope to achieve from a website redesign.

Research has shown that 37% of marketers did not measure any metrics for their last website redesign and 1/3 of marketers were unhappy with their last website redesign. Seems to me that those statistics are related.

If you don’t know what you want to achieve, how will you know if you have achieved it? Those with a clear plan and actionable list will know whether they have achieved their goal, and are therefore more likely to be happy with the finished result.

Avoid Pitfalls

Make sure that the company you employ to execute your redesign knows what your objectives are, and that they are capable of meeting them. A good website designer will know that what your customer wants is a clean, simple, easy to navigate website (with no flash!).

Ensure as well that they know how to retain the vale of your existing website during the change over e.g. 301 redirects to avoid losing SEO rankings and inbound links.

Take Control

It’s your business and you make decisions every day, based on the circumstances, to make it the best business possible. Your website should be run the same way.

You should be able to make decisions every day, adding and editing your website content to suit the circumstances. You should be able to add a new blog post, or a new landing page for a special offer you’re running, or even add a page about a brand new product or service. You should not have to run back to your website designers every time you want to add in a comma, never mind new content.

Make sure that your new website puts the reins in your hands. Ensure that you have a good content management system that is easy to use; this will allow you to make changes so that your website is a living, breathing part of your business which will grow organically over time.

So, rethink . . . do you really need that redesign?



The Author:

Sarah Ryan is an Online Marketing & Communications manager with 7 years experience. After being located in San Francisco for 2 years, Sarah returned to Dublin in early 2012. http://www.sarahryanblog.com

Add Your Comment

  • http://www.smartsolutions.ie/blog/ Elaine Rogers

    Hi Sarah,nSome very valid points made. I constantly look at my websites after about 12 months, and think “hmm, could do with a bit of a make-over” then I realise it’s because I see them so much. A good tip is to send the URL to a trusted group and ask for aesthetic feedback, rather than relying on our own.nnThe days of having the designer update every piece of content are surely over? the business owners needs to be able to add, edit content, if even just the blog!n

  • http://www.encouragingexcellence.ie/ Mairu00e9ad Kelly

    Great points Sarah.u00a0 It’s a lot like moving premises every year, most businesses don’t do that, they might upgrade a bit, but they don’t move to a new venue (usually).u00a0 A website is your online real estate and should be familar to your clients and potential clients.

  • http://www.tweakyourbiz.com Niall Devitt

    Hi Sarah, I think your point about customers/visitors being the most important people is critical. Reach out to them and find out what works (keep) and what doesn’t (change). Also, analytics are a great scource of info when it comes to knowing where and what to change.

  • http://www.sarahryanblog.com Sarah Ryan

    Hi Niall,nSo true about reaching out to customers and reviewing analytics. Without that kind of feedback and information at hand, you are making decisions blindly.nSarah

  • http://www.sarahryanblog.com Sarah Ryan

    Hi Mairu00e9ad,nI like the idea of comparing your online real estate with your physical one – really highlights how that much change is (99 times out of 100) completely unnecessary.nSarah

  • http://www.sarahryanblog.com Sarah Ryan

    Hi Elaine,nDefinitely, reaching out for feedback from a trusted group, and as Niall said, reviewing your analytics are key to making good decisions about your website.nI’m afraid to say though that there are still companies out there chained to their website designers – I’ve seen it! Companies need to take control of their websites now – they wouldn’t give away this kind of control in other aspects of their business, so they shouldn’t for the website either.nThanksnSarah

  • http://www.garrendennylane.ie/blog Lorna

    I launched a new site last October and although we did lots of redirects (not sure if they were the 301 redirects) and the url was the same, I found that my traffic was sorely affected for some time with the new site.

  • http://www.sarahryanblog.com Sarah Ryan

    Hi Lorna,nThere are several types of redirects that can be done but the 301 is the important one.nSorry to hear your traffic was affected. I hope everything is back on track now.nSarah

  • http://www.youtube.com/watch?v=R3Niq91bXqs Susan

    Love the advice. There are quite a number of businesses out there that want to redesign their sites just because there are some new features or looks that they saw in other websites and want to incorporate the features into their own site–and not because they want to improve the user experience. (Of course, it’s a different thing altogether if you haven’t redesigned your site since 1999.)

  • http://freshwebmedia.com.au/ small business web design

    So true about reaching out to customers and reviewing analytics. Without
    that kind of feedback and information at hand, you are making decisions
    blindly.

  • http://getwebsitetraffic.org/website-marketing Website Marketing

    After reading your article and the ideas presented this piqued my interest. I have never been so intrigued with this subject before, but your writing style has renewed my interests. Thanks for posted.
    sometime redesigning can hurt. anyway thanks for provides very useful information with us!

  • Dave Thomas

    Hi Elaine/Niall,
    While I know lots of companies go back-and-forth on whether or not their blog serves a purpose, I still believe in blogs serving an important role more than just a marketing tool. I view blogs as the “opinion page” of my daily newspaper. I want to know what the company head is thinking as it pertains to serving me as a customer. Even if he/she doesn’t personally write the blog, I want the blog to provide me with valuable information I can then use in my decision making process regarding a product and/or service. As I have often noted, my biggest pet peeve with blogs are ones that are stale. Unfortunately, too many business owners still do not get this. Not only is it bad from a search engine stand point, but tells me the company is not placing a lot of importance and effort in its blog.

    Regards,

    Dave

  • http://write-on-track.com Lorna

    I really enjoyed this post – perhaps more businesses should be making a new year’s resolution to start up a blog or inject new life into their existing one. but yes, examining their business goals regarding their blog is certainly a good place to start.

  • http://jubilantweb.com/ Website Design NY

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  • eva mendes

    before redesigning it is important to back up the site and go ahead

    http://www.youtube.com/watch?v=6e68Ht4bvqs

  • http://billionsuccess.com/ Herby Fabius

    Great post Tim, and it’s like you said you can only learn so much by reading the real learning starts when do things, make mistakes and learn from them. Good read thanks.

  • http://www.biz2credit.com/ william james

    Simply best post Timharwood!!! I really like the all of your points.Starting a business is always a critical thing to do. But as you mention some of great tips here. That is definitely helping business owners

  • Tim Harwood

    Thanks William – Glad you enjoyed the post!

  • Tim Harwood

    Thanks Herby – I really believe you only learn when you are ‘doing’

  • be-convincing

    Excellent Article. I personally believe that point 5 „Don’t forget to
    sell” is the most important one. During our consulting (we help
    companies to achieve higher sales results) it often shows that small
    businesses or start-ups tend to underestimate the fact that the only one
    paying your bills is your customer. So our advice: Focus on selling and
    do the rest at night – the last part can be frustrating – especially at
    the beginning. ;-)

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