Tweak Your Biz » Marketing » Turning 25: A Fable Through The Medium of Social

Turning 25: A Fable Through The Medium of Social



social media, digital marketing, social networking, social, social platforms, twitter, facebook, linkedin, hi 5, Yammer

I am now 25 years of age. Wow, you sarcastically utter, ‘…and yet somehow the world keeps spinning.’  While it’s not another decade under the belt just yet, I have found it challenging.  I’m like a really uncool double-agent: by day, a marketer, by night, a part-time MSc student and by Saturday, a kind of a mish-mash as I gently nurse a beer and juggle a collection of insanely boring marketing journals.

Now you may wonder why I am posting this.  I believe my reasons are valid.  Because of this double-life and my growing social media addiction, it has really helped me to position my favourite platforms not just on demographics, functionality or reach, but on private and professional aspirations.

Everybody has a couple of friends they admire or even envy.  The kind of friends that you sit at a table with only to find yourself zoning-out and pondering, “What would life be like in their shoes?”  Now imagine that you’re at a table with a group of social media platforms.  Here’s what I’d be pondering:

Twitter

This guy is ‘short’ – makes concise but loud statements that can be utter tosh or insightful.  What I admire though, is his ability to keep me on my toes – while a bit needy, he always has the latest and greatest insights into everything. He can be fickle though, if you bore him, he won’t give you the time-of-day.

Facebook

This lady has everything going for her at the moment.  She has more friends than anyone I know. While the lads (yuppie investors) think she’s looking attractive right now, I’m inclined to think she’s overrated.  I went to school with her, and because we have loads of friends in common, she’s a great way to stay in touch with those.  Apparently she has great connections in retail too, and if you’re in the right place at the right time with her, you’ll get great deals – just recently one of my mates got a free personalised stout bottle when they checked-in to the Guinness Store House with her.  That said she tends to cruelly underrate her younger sister FourSquare and she’s a gossiper of biblical proportions – if you want a secret to spread and get you into trouble, tell this lady!

The Moral…

I could go through every platform out there from Hi 5 to Path, Yammer to LinkedIn, YouTube to Flickr.  That’s not the point though.  I annoyingly hear so many marketers take social media as a way to ‘reach’ people and ‘engage’.  Why not think outside the box: pick your top ten friends that fit your target customer description.  Now imagine you’re setting them up on a date with another friend they haven’t met i.e. your social media platform, and approach to promoting your offering.  Are they suited? What have they in common? Will they find a common interest?  Who knows, it could prove to be a strategically productive move… a bit like a life-long marriage I guess.

While the exercise may require a lot of assumptions, I defy my peers to tell me a more cost-effective and fun way to really understand your target public’s behaviour.  Like you, I use and believe in market analysis: the 4/7 p’s, SWOT, PESTEL and even a good ‘auld’ fishbone for a more complex campaign.  Remember though, so do our competitors.  However, i’m sure they have not tried the approach above.  The moral is: “those who don’t think outside the box, can never look from the outisde in”. Apologies, I’m no Aesop, so if you don’t like or don’t rate it, well, as my old teenage friend Bebo used to say… “meh”.

Would you use this technique? Have you any to share?

 



The Author:

Get in touch - t: @Con_Keppel w: www.about.me/connorkeppel ME: Marketing Manager, SaaS; co-founder of FobaJob.com; Social Media Junkie; MSc in Strategic Management; Opinions my own and they may offend (not intentionally of course). http://fobajob.com

Add Your Comment

  • http://twitter.com/fredchannel Fred

    Welcome to Bloggertone Conor!nYou want us to connect 10 of our friends that fit our customers’ description with “our social media platform”? Not sure I follow. Those 10 friends that I’m connected with already have already a platform in common with me. Why force the conversation somewhere else?nWhat I do is define the personas behind my customers and find them in the different platforms. Then talk to them, invite them to taste something for free and even promote them.

  • http://www.tweakyourbiz.com Niall Devitt

    Hi Conor, Welcome to Bloggertone & nice entrance! I agree that it makes sense to get to know the platforms well. By the way, I think you have Ms. FB wrong, you may have went to school with her, but she’s grown up to be a serious career lady, a little demanding perhaps but the potential for a real relationship is huge :)

  • Anonymous

    I agree Niall. It’s a fantastic medium. I guess was just trying to differentiate them and give them personas, but you’re absolutely right. Thanks for the comment!

  • Anonymous

    Ya that’s a good approach too Fred. And valid point about meeting your friends where they’re at. You see what I was pointing out was you really have to think about engaging with your customer with what interests them and excites them and this is perhaps an alternative way to identify it. I’m amazed at the amount of people who don’t really understand their customer and just push stuff out there! n

  • Anonymous

    Where would Linkedin be in all of this?nnLeonardnhttp://www.uvstudio.ca

  • Anonymous

    @Niall & @Fred: interesting infographic I found on Krishna De’s blog that takes a similar approach to ‘humanising’ social media!

  • http://www.seefincoaching.com/blog Elaine Rogers

    I always enjoy reading posts where different analogies are used to represent what we sometimes think or assume is beyond our technical knowledge.nAnd as we do develop relationships not only with the people using the platforms, but the platforms themselves, it helps non marketers appreciate, learn and use them better.nnWelcome to Bloggertone Con, now I have to go away and decide who are casual friends, and who are more long-term relationships ;)

  • Anonymous

    Hi Elaine,nnMany thanks for the comment and the read. Apologies for the delay in replying. Moved into a new house so waiting on my sanity box (router).nnYa it’s great to explore different methods isn’t it of trying to understand the channels we use and people we target. Have you any for me?

  • Anonymous

    Hi Elaine,nnMany thanks for the comment and the read. Apologies for the delay in replying. Moved into a new house so waiting on my sanity box (router).nnYa it’s great to explore different methods isn’t it of trying to understand the channels we use and people we target. Have you any for me?

  • Anonymous

    Leonard,nnApologies for the delay in replying! I guess LinkedIn could be your professional peers and associates. They may not be your best friends, but you admire their experience and the information they share with you and sometimes you meet them in groups to share tips and ask questions.nnWhat do you think?nnConnor

  • http://www.capitalsteelbuildings.com.au/ steel shed

    I acquiesce that it makes sense to get to understand the stages well. By the way, I believe you have Ms. FB incorrect, you may have went to school with her, but she’s developed up to be a grave vocation lady,

  • http://www.kooldesignmaker.com custom logo design

    Basically social interactions mean your relations with someone that is more essential. for me if you could keep your relations in touch all the time then there are better chances for your product.so keep your relation at first priority because you are going to earn in future through your relation much more on social media websites.

  • http://www.movers.net/ angela shean

    nice post , in a new and cool way to present it to your readers ,,.thanks,.

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    set your days better taht before , a moving days through making things possible in a right way.

  • http://www.hometechdudes.com HomeTechDudes

    Thanks for the feedback Niall, and the twtr share.

  • Debi Harper

    I love this post, can’t wait to hear what else is in your head:) good style,kept me interested.

  • http://www.hometechdudes.com HomeTechDudes

    Thanks for the great feedback Debi.

  • marla jackson

    Stumbled on your page. Thank you for your words. and inspiration!