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Instant Social Media Karma



John Lennon

Remember when you were a kid and your mother would say, ‘Be nice – it’s good to be good?’ Bet you didn’t know that your mother understood Social Media karma, did you?

The idea of giving to receive is very powerful. You can see it running through many religious texts and classical plays. And, from one angle, it’s what Social Media different than traditional marketing – give first and then receive.

‘Instant Karma’s Gonna get you, Gonna look you right in the face’ ~ John Lennon

How To Get: Instant Social Media Karma

I didn’t ‘get’ Social Media until I read Brian Solis’ blog about engagement. Brian looks at the persuasive power of reciprocity and how this encourages us to reward others who help us. Think of it as digital karma. Here’s how to get some:

  • Give Credit – no one knows everything. Instead of taking credit for new ideas, give credit to the original source and point others in their direction.
  • Introduce Others – we’re all grateful to that someone who introduces us to a reliable accountant, a trusted electrician, and others who make our life more comfortable. Do the same online. Find ways to connect others together in a meaningful way.
  • Open All Day – when Abraham Lincoln was US president, he’d hold open days where people could walk in off the street, come into his office, and get five minutes of his time. Sometimes they needed favors, other times advice. Contract this with politicians that turn up all smiles and promises pre-election and then, once elected, screens all calls. Would you vote for them again?
  • Share Links – the power is in the network. Show others that you are part of a larger community and encourage them to visit sites you trust and recommend. Visitors are going to leave your site anyway, so make sure you send them in the right direction.
  • Stay Positive – everyone has bad days. When a troll strikes, give them the benefit of doubt and resist the urge to strike back. While negative comments are something you can’t control on the web, you can control your own reaction. Be cool.
  • Learn to Listen – you can’t talk and listen at the same time. Learn to sit back and really listen to what others are saying. Sometimes it’s the unspoken words that speak the loudest. Few things are more rewarding than feeling that someone is really listening to you.

Conclusion

When we understand how the law of reciprocity works we can use it at least two ways. To help others improve their current position or engage in low-level emotional blackmail. There’s nothing worse than feeling you ‘owe’ someone a favor.

The key to Social Media karma is to make others feel that YOU are in their debt and that they owe you nothing. You are what you share!



The Author:

Ivan helps people run their online business more effectively. Find out at www.ivanwalsh.com http://www.ivanwalsh.com

Add Your Comment

  • http://twitter.com/fredchannel Fred

    Nice one Ivan. Chris Brogan also talks about the 12:1 rule. Talk 12 times about others, one about your. This rule works very well for him and others on Twitter. I’m sure it can be applied to many other platforms.

  • http://www.btbtraining.com/blog Niall Devitt

    I think learning to listen is something few people have learnt to do online, in saying that I suppose it is also something that few people have learnt to do offline? :)

  • http://www.ivanwalsh.com Ivan Walsh

    Thanks Fred,

    That really nails it, doesn’t it. The way he acts as a conduit for others’ ideas is part of his success. And long may it last. That guy is really smart.

    Ivan

  • Facundo

    I liked your summary Ivan. In fact it touches similar points to the classic by Dale Carnegie which I’m trying to finish in my spare time currently (“Winning friends & influencing people”). It’s crazy that the man was recommending similar principles for offline networking 80 years ago!

  • http://www.ivanwalsh.com Ivan Walsh

    Hi Facundo,

    Great minds that alike :)

    I’m actually reading another of his books at the moment. He really knows how to analyze a problem and then come up with practical ways to address it.

    Another guy you might want to read is Zig Ziglar.

    One you read him, you see where Seth Godin gets his inspiration. In all fairness to Seth, he credit ZZ in many places. He’s over on YouTube as well.

  • Lucyd

    Very nice – reciprocity is everything in holding a conversation. We are big believers in making social media a conversation, as it doesn’t seem beneficial to anyone to shout about yourself (Everyone will just shut you out anyway).

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  • http://www.TheFranchiseKingBlog.com The Franchise King

    It’s all about helping each other, Ivan.

    Thanks for yours, and a great post!

    JL

  • http://www.seefincoaching.com/blog Elaine Rogers

    For some businesses, they are simply not “back” at square one because they are starting a new business venture. So perhaps previous businesses were effective by outside influences, but for a business to begin in a recession, it does not have the “downturn” within the business to overcome.nnEssentially, this means they can bring together all the knowledge, skills and determination, and make a fresh start, flying through step 1 to 2 or step 1 to 5, depending on the individual business.nnOlu00e9!

  • http://blog.myprojecttracker.com Barney Austen

    Hi Elli. Some great reminders in here.nnI would add that you also “know yourself” far more. I know that as I have developed my business that I have learned an awful lot about my strengths (a few) and weaknesses (more than a few).nnI know what I know and I know where I need help. I think that if you are starting out afresh that understanding and dealing with your own short-comings can make a huge difference. I know that if I was starting out again knowing what I know now (an awful lot of “knows in this paragraph!) I would do things very differently.nnDon’t be too proud to admit your own failings!

  • Anonymous

    Elaine,rnrnGood point about how business owners starting new ventures aren’t at square one either! It’s interesting to see how many successful businesses started in economic downturns. Perhaps if you start in adverse conditions, everything else is much more tolerable and manageable. rnrnOle!

  • Anonymous

    Niall,rnrnThere are often aspects of our businesses that need to be “blown up” and starting over (for whatever reason) gives us a great opportunity to re-think, re-imagine and redo what is available to us.rnrnSurf’s up! Ride that wave!

  • Anonymous

    Fred and Catherine,rnrnYes, a community is SO important. We have built-in fans, evangelists and like-minded people to inspire us and keep us motivated. There are days when that overwhelm can seem to hard to manage. Even if you don’t actually vent to someone, just connecting with them by phone, Skype, post or in-person can be rejuvenating.