Tweak Your Biz » Marketing » How To Deliver a Powerful Follow Up Message

How To Deliver a Powerful Follow Up Message



Every time you meet with new professionals… have you ever wondered when or if you’ll see that person again? You really don’t know, at least precisely.

Have you ever heard: “you only get one chance to make a first good impression?”

The majority of people in business are aware of this thing called “follow up“. Many don’t really practice it (huge missed opportunity) but those that do, only send that email with a message in the lines of “great to meet you yesterday…“. That’s it. Really? Yes, unfortunately.

What is the ideal situation after you meet new people?

  • You want to connect and stay in touch. This doesn’t necessarily meant “chatting everyday”. It means, at least, being aware of each others’ activities and connections.
  • You want the other person to remember your face, your name, your company’s name and what’s most important: what does your company do. (what problem do you solve)

By getting the above two points right, you’ll be ahead of the game in terms of building a useful business network and not just a list of names, along with loads of business cards piling up in a corner.

Here are the two powerful, follow up activities that will change the way you connect with professionals:

Become a LinkedIn Ambassador

If there’s one business platform in the world that professionals take on board is LinkedIn. Therefore, it makes sense to choose this website to connect and stay in touch with your business network.
The goal is to proactively ask: “Are you on LinkedIn?” Even if they answer yes or no, you will always reply confirming that you’ll connect with them and to expect an invitation. Those that come to LinkedIn thanks to you and start seeing the value of it, will always remember you for that.
By consistently performing this exercise and checking your LinkedIn account daily of course, you will indeed stay up to date on what are the people in your network doing and who they are connecting with. This is phenomenal since you can get back in touch immediately to offer your help, ask to be connected with another professional, meet to learn more, etc.
Just think about the old school way. You would have all the people you met in a thick phone book, however there’s very little you can learn from just a list of names on a paper. See the difference?
The results:
By staying in touch and learning from your network everyday, it becomes easier for them to remember who you are and what do you do. The same for you about them.

Connect like no one before

Going back to the objective (people remembering you, your name and what your company does), you could come up with different original messages but what really worked for me is a quick video email. You can do it very simply with your webcam (I use my Flip cam to record in High Definition). Here’re the steps:

  • Step 1: Introduce yourself and mention the name of the person (so it’s obvious that you took the time to make that video especially for him/her)
  • Step 2: Mention that it was great to meet them and highlight shortly what your company does
  • Step 3: Say that as a next step you will connect with them. Also encourage them to share the video with other professionals.
  • Step 4: If you can add a final slide with your contact information, it would be even better. The video shouldn’t last more than 50 or 60 seconds.
  • Step 5: Upload the video to your YouTube Channel and save it as “Unlisted” (it means that it will not appear publicly in your channel and only people that you share that link with, will be able to see it)
  • Step 6: Write a short email and include: “I made this quick video for you” (and place the link). Ideally you want to use a URL shortener such as bit.ly to customise the link and track the clicks later on!
  • Step 7: In the title of your YouTube video type, “Hi (and name)” and in the description, add the links to your website and social networks! This way they’ll find calls-to-action after they watched your video.

The results: The majority of the people will reply to your email (they’ll feel the need since it’s not a regular email) saying how surprised they were to see a follow up like that. It’s a very memorable way to make a first impression.
Do you want to hear the best part? Once you start tracking the clicks and views on your YouTube channel, you’ll realise that your video gets more and more views. Take a guess of what that could be? They found the video message so different and attractive that they started sharing it by email within their network. Now, instead of conveying your message to only one person, it gets spread to many :)

Here’s my example:

YouTube Preview Image

One last thing

Remember that momentum is everything. You could do all of the above a week or month later but will not get the same impact, trust me.

Will you try video follow-ups now? What are your secrets to stay in touch and connected?



The Author:

Fred is Creative Director at Channelship, a strategic web and social media agency. He is responsible for leading web projects and conducting social media training and strategy for companies. He works directly with key accounts, particularly in creative and strategic capabilities. Fred is also a Co-Founder here at tweakyourbiz.com http://www.channelship.co.uk

Add Your Comment

  • http://www.btbtraining.com/blog Niall Devitt

    Love this! Making good first impressions is everything in biz & the video is one sure fire way to do that. Great great idea, well done Fred :)

  • Una Coleman

    Thanks Fred. I have a bagful of cards from people I’ve met at various networking events and I have to admit that most of them I don’t follow up: your suggestions are about putting a process in place and maximising the return from attending the event in the first place. Many thanks. Una

  • http://www.seefincoaching.com/blog Elaine Rogers

    Loving this post – am thinking about video for a long time – it must be a bone of contention tho – keep waiting for when my hair is done, or I am not tired etc, etc, I love the way you just “casually” put that video together. Greg Fry is another I admire for just getting it done!!

    I’ll get there…

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  • http://twitter.com/fredchannel Fred

    Niall, Una and Elaine, thanks very much for the comments! The majority of the people don’t adopt video because they don’t like to see themselves on screen, etc. It’s a natural thing to do and as any other thing in life: you’re won’t get good at it by doing it just once. The more you try talking to the camera, the more comfortable you deliver your message :)

  • Sharon

    Love this Fred, this is so timely for me as I am in the middle of doing video for another promotional project and I am now going to include this as part of my follow ups. Excellent, thanks for the spur on to do this. Sharon

  • http://www.ivanwalsh.com Ivan Walsh

    Thanks Fred,

    Encourages me to kick-start my YT efforts.

    Ivan

  • Anonymous

    Thanks for the very interesting post Fred. I’ve filed this away in my personal branding folder and is something that I’m going to put into action.

  • http://twitter.com/fredchannel Fred

    Sharon, Ivan and Frank, thanks so much for the comments. Feels good to know that the post sparked some inspiration!

  • http://www.cgonlinemarketing.com/ Christina Giliberti

    Great post Fred,

    Time to get flashing that smile and working that wit for the video close up….I’m all over it (or will very soon be).
    Tina

  • http://www.tweakyourbiz.com Niall Devitt

    My pleasure, Michelle. Thank you for the great insights! u00a0

  • http://twitter.com/ZulyGonz Zuly Gonzalez

    Hi Niall. Thanks for including my blog post in this great list! I’m in good company.

  • http://www.tweakyourbiz.com Niall Devitt

    Hi Zuly, Thank you for the great post and super insights :) u00a0

  • http://twitter.com/CareerTips2Go Daisy Wright

    Hi Fred,

    I like your creativity. Some excellent tips on following up after a meeting. They are also great for job seekers. I particularly like the video email; another other way someone can differentiate him or herself from the crowd.

    It is so ironic because I stumbled upon your blog while searching for an image representing Follow Up!

    Thanks for the ideas. I have bookmarked this post.