Tweak Your Biz » Marketing » Networking To Make A Difference

Networking To Make A Difference



Seán Gallagher has appeared in my life twice in the past 7 days. Ironically it was over cups of tea. Whilst networking! Seán thinks networking is akin to going to an AA meeting “Hi my name is Seán, and I am an Entrepreneur!” And everyone in the group says “Hiiiiiii Seán”.

Boy, I had to laugh at that, as sometimes that’s exactly how it feels. And just a few days ago, at a speed-networking event in Co. Cork, the MC mentioned that there were 45 people in the room selling. He then asked the question “So, who is buying?”

What a pointless exercise: going to a networking event to sell your brand, business or latest product, when everyone is there to do exactly the same thing. There is nothing more frustrating than coming home with 28 business cards in your pocket, and not knowing anything about the person behind the business.

So here are my top 10 tips for good networking practice, and are guaranteed to have you noticed and remembered.

1. Dress to impress!

I have given up wearing suits, because I wish to portray a softer image, whilst remaining professional. So I make sure my attire is pressed, clean and comfortable. Ladies, watch the high heels – they may make your legs look leaner, but networking is generally done whilst standing, for hours!

2. Smile your way there!

Whilst in the car, get yourself into a good mood and leave the car/train/bus smiling. This will carry through during your first interaction.

3. Carry minimum “stuff”

Business cards, flyers, free pens. You do not need your laptop bag, portfolio, overcoat, bottled water or handbag weighing you down whilst standing for up to 3 hours.

4. Watch what you eat and drink

It amazes me when food is supplied at such events, it’s always food that gets stuck in your teeth, or makes a horrendous mess when nibbled on. If you are starving – take a few minutes out to satisfy your hunger, then double check your teeth and breath. Do not drink if you get tipsy after a glass of wine:

5. Approach an open group initiallynetworking

Don’t gate-crash a closed group. Their body language should be enough to tell you to stay away. Head to a large group where the conversation is very general, or someone who is standing alone, probably feeling nervous.

6. Introduce yourself assertively

Full eye contact, broad smile, good handshake, say your first name, then say your full name and company name. People rarely catch it the first time. If you struggle to remember names, here’s a great tip: when they are about to tell you their name, ask yourself this simple question “What is your name?” You are preparing the subconscious to receive that important piece of information.

7. Name tagsnetworking

You either love them or hate them! I carry two all the time, one with just my first name, and one with my full name and coloured logo, depending on the level of formality. That allows me to cover all options.

8. Questions to ask

Some people find networking really hard, and may stumle after the initial introductions. Rather than relishing in your new companion fading fast, offer up some of the following questions:

  • What do you do?
  • How do you do it?
  • What is your role in the company
  • What size is the company?
  • What/who is your market?
  • How long are you in business?
  • What do you want to get out of today?

9. Tell them about you

Just because you know what you do really well, doesn’t mean that your companion does. Imagine you are explaining your service to a 9 year old – keep the language basic and to the point:

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10. Follow through

Withing a few working days, always follow through with any promises made. If no action was promised at the event, follow up with a very courteous e-mail, reminding the person of who you and your business are, but NO selling in your language. Instead, invite them to read a blog post or offer a free resource.

Networking is important for building relationships with the people you will meet regularly, so start slowly and build organically. It should not be felt as a necessary evil, but rather part of your marketing strategy, increasing brand awareness.

Have you a top tip you can encourage others to use? Add it as a comment below…



The Author:

Elaine Rogers is a Business Training & Development Specialist. She provides training and coaching in the areas of IT Skills, Business Skills, and Soft Skills. Elaine has just launched a new online training store at http://www.thesmarttrain.com that provides videos and workshops in the areas of IT, Business and Soft Skills. http://www.thesmarttrain.com

Add Your Comment

  • http://twitter.com/fredchannel Fred

    Good post Elaine. It’s funny but I always use this situation to explain Twitter to some companies. That’s the feeling. They sign up and they start using Twitter as a news wall, trying to sell all their products to everybody. Exactly what happened there.
    One thing that works very well for me and saves a lot of time is proactively connecting with people on LinkedIn. Before we split I always ask if they are on LinkedIn. If they are not, I’ll be the first one to introduce them to a very valuable network. If they are, they’ll get my invitation immediately.
    After that, it becomes a lot easier for me to keep track of my network and for those that do use LinkedIn well, it’ll become a lot simpler to follow my activity as well :)

  • http://www.btbtraining.com/blog Niall Devitt

    Hi Elaine, One of the reasons for me that people want to network with a guy like Sean Gallagher is because he carries with him a big personal brand, people already know who he is and what’s he’s about, they feel at least to a certain extend that they already know him. We can all learn from this in that if we focus on building our own personal brand online and elsewhere, we can walk into a networking event with people that already know who you are and some that will want to meet you. So my tip is focus on building your personal brand & it will make networking easier & more enjoyable. Great tips! Thanks for sharing – Niall

  • http://twitter.com/JBBC Beyond Breast Cancer

    Sean Gallagher also has a natural charisma that people gravitate towards. Anytime I’ve met him, I’ve observed how he shows a wam and genuine interest in people and really listens to them, even if they have nothing to offer him in terms of networking. We all know the type of networker who is talking to you (talking not listening!) with one eye on the room to see if there is anyone more “important” they “should” be talking to! I am instantly turned off by this behaviour and have no interest in connecting with them after this. Genuiness and warmth will always win through for me at any networking event – both on and off line.

  • http://www.btbtraining.com/blog Niall Devitt

    Great observation! So true :)

  • http://www.cgonlinemarketing.com/ Christina Giliberti

    Great honest tips and observations Elaine.
    Networking events can be hard going because people are trying the hard sell and thinking of persuasion techniques. Networking is social, its a chance to have a chat. I always find that I prefer a twenty minute meaningful conversation and within 7 days I’ve met someone else who I refer the contact too.

    Esp love the bit about following up and staying in contact. Build something more long-term online and keep each other informed of events of interest etc.

  • http://blog.myprojecttracker.com Barney Austen

    Hi Elaine. All good solid tips – thanks for sharing.

    Another one that works for me on the business card front – jot down on the back of the card where you met the person as well. This will help you remember when you pick that card up! Perhaps make a quick note on the “what they do” as well. This does work.

    When designing your own cards – leave a bit of space that people can do this for you as well. Even better, before you go to the event, write “you met me at X event” on the back :)

  • Anonymous

    Awesome tips!

    Approaching such events with a calm state of mind and not from a place of neediness helps me to genuinely connect with the people I meet. It is important for me to have meaningful conversations rather than rush through meeting as many people as I can. When I organize I events I like to use social media so people can connect with each other even before and after the event.

  • Tony Carpenter

    I send peole I have actually talked to an invite to connect with me on LinkedIn

  • http://thepersonalbrandblueprint.com Kelly Green

    Thanks Elaine, great points! I’ve also found it helpful to go with an objective, i.e, have at least 3 real conversations (depending on size of event), send follow up emails referencing your conversation and make at least 1 follow up meeting within a week of the event (even if it may not be a direct customer, you never know what may come of the meeting).

  • http://twitter.com/AjevaCom Ajeva

    Thanks Elaine. I’m not really into networking with people in real-time and I’m not really that ‘social’ – but I might as well give your tips here a try and see how I can make that connection, the old way. Perhaps, a lot of us are not really into these that’s why social networking sites like Facebook and Twitter are popular these days.

  • Anonymous

    Elaine, loved the analogy of an AA meeting! The thing that’s missing at networking that tends to be more present in a support group is the desire to connect. As someone who is naturally introverted, networking is NOT my favorite thing to do. I recently worked with a marketing coach and she suggested that I go with the idea of service. After thinking, “Doh! Why didn’t I think of that?!” I realized that this made more sense and used my strengths.

    If we go with the mindset of stopping, listening and finding out of we can be of service, we put out a personal and professional brand that is in keeping with who we are naturally. We can even support this when we gently and firmly disengage with those networkers who aren’t a good match. In the end, it’s how we leave people feeling about us.

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  • http://www.seefincoaching.com/blog Elaine Rogers

    Indeed Fred,
    LinkedIn is a great way to follow up a casual conversation, if there is little more headway made. This happened to me at CorkMeet recently, as I sat beside two people over dinner, the conversation was light and cheerful, as well as discussing the event and explaining briefly our businesses. We exchanged cards, and one gentleman took out his smart-phone and connected with me immediately on LinkedIn using the app.

    Now that’s a fast follow up!! But I also learned about LinkedIn for iPhone :)

  • http://www.seefincoaching.com/blog Elaine Rogers

    It was the fact that he paid full attention I think Marie, for me to realise why people do well in business, they listen, and this creates a comforting feeling in the other person, they feel listened to and empowered, and much more relaxed. Seán asked me at one point: Elaine, what should I say to these people? I said “Just be yourself”. However in that moment, one would be forgiven for thinking he had no speech ready, and was looking for direction – natural charisma indeed!

    I agree with your observation about the wandering eye, there was a really funny video of that also (http://www.youtube.com/watch?v=uvaiM2cOdhQ), but I preferred the one above.

    Thanks for sharing a very valid point Marie, sounds like you are also oozing with charisma :)

  • http://www.seefincoaching.com/blog Elaine Rogers

    Well I must admit, I am not the best on the follow up part – but it helps hugely if there was a basic connection made initially, as in a shared interest or shared values.

    The follow up is connected to the sales process, which is not an easy area for me, and I have seen and experienced some underhand follow-ups, which are off-putting to me.

    That’s why I enjoy a common ground, as it feels more like a continuing of the conversation than a right to hard-sell just because we shared a few moments together talking about how networking is getting very “popular”.

    Thanks or your comments Christina, it’s great to hears others’ views also.

  • http://www.seefincoaching.com/blog Elaine Rogers

    Barney,
    Loving your last line there – I made my own name tag for Cork Meet 2010, and on the bottom had “Nice to meet you at CORKMEET” with a smilie face. Every person I spoke to commented on it, as it stood out from the rest, which were issued as part of the conference packs.

    I always note on a card where I met that person. Someone recommended to me once to write something to remind me of the person, so I wrote once “random guy met outside the conf room” on one, and “Red hair, loves talking all things IT” on another at a particular event. The only problem there, is that I wanted to refer the second one, and had to scribble out my remarks quickly whilst handing over the card.
    But if someone gives me two cards, they can add up quickly.

    Someone else has printed on the back of their card – “let’s have a cup of coffee” Very tempting lol

  • http://www.seefincoaching.com/blog Elaine Rogers

    This is one of the huge advantages of online social media and social networking – they take the hard brass out of meeting business people. People are people, and do we really need the constant stiff upper lip?

    Arriving in a relaxed (as possible) state does help, and feels warmer to the other people we meet. And online follow up after wards really does help to prolong and deepen the relationship.

    Indeed, meeting online first, in a conversational manner, helps when finally meeting off-line. The conversation can continue, in a relaxed format, with no stiff upper lips :)

    Thank for sharing a great way of using and combining online with offline!

  • http://www.seefincoaching.com/blog Elaine Rogers

    LinkedIn seems to be the obvious follow up when meeting at an event. From the comments here so far, it has become quite an acceptable and great way to follow through from a person to person meeting. Thanks for sharing!

  • http://www.seefincoaching.com/blog Elaine Rogers

    Thank you Kelly, I like that idea of endeavoring a follow up meeting within a week. We are only 6 degrees away from any other person, and by following up in such a way, we could be reducing that 6 to 2 or 3 by taking the time to meet business people, that are not necessarily directly related to our business.

    As they say, “You don’t know who I know” and in Ireland especially, if you talk about people you know, there will always be a connection of some kind, guaranteed!!

    What amazes me, is that we Irish are always so surprised when we meet someone who knows someone that we know :)

  • http://www.seefincoaching.com/blog Elaine Rogers

    One BIG downside to online networking I have noticed is, that for some, it has taken over from real time meeting. The harsh reality, is that no-one is exactly like they are when online. That is why it is vital to meet other business people in the “real world”, and see them in their own skin (literally).

    I have been involved with social media for over 2 years on a daily basis, and I can safely say, unless you meet people for real, there is really no “true” relationship there, business or otherwise.

    The trick is to find networking events that suit you and your business. It sounds like a less formal setting would suit you. Talk to your local associates and Chamber of Commerce to see what’s available to you, and break yourself in VERY gently.

    One thing to always remember, is that there is no-one better than you there, everyone is in the same boat – no-one really loves networking, some are just better at it than others. And remember, practice does help, the more you do it, the less daunting it seems each time :)

    Rome wasn’t built in a day, and it’s important to take it step by step. This has been my experience. Years ago when I was networking, I had terrible experiences and it turned me off for a long time.

  • http://www.seefincoaching.com/blog Elaine Rogers

    Elli,
    You have hit it head on – I have come to similar conclusions over the years. We are in different times now, and networking has evolved (or perhaps devolved) into building contacts and relationships, rather than the hard sell of the good years!
    I have learned to listen to the other, rather than thinking “how can I sell to this person, or what can I sell them?” whilst pretending to listen.

    People sense when we are not listening, and that person we dis-empowered, may have been the perfect contact to have a week later.

    And yes, if we focus on serving (within reason of course), we attract the right type of people to do business with. However, it’s important not to become a “free” service either, and gently and firmly disengaging with those that wish to take advantage! It could get messy!

    Thanks for adding extra value to the conversation here

  • http://www.seefincoaching.com/blog Elaine Rogers

    Indeed Niall, and this resonates with what we have discussed before, about building personal branding. I am finding of late, that people have heard of me when I meet them at a networking event, and I do feel it is because as small business owners, we are our business (Seán Gallagher would say “You are NOT your business”) in that people will remember more our name than the name of our business.
    Strangely enough, the name of my business creates a great opener for conversations in networking events. And people love the story behind it, but you are right – they will remember me more!

  • http://www.seefincoaching.com/blog Elaine Rogers

    Apologies everyone, only getting to answer comments today.

    A question specifically about business cards –

    What is your system to deal with the hundreds of cards gathering over the months/years?
    Do you have a fool proof system? How is it working for you?

    I would love to hear your feedback… (maybe requires another blogpost!)

  • Jim Campbell

    Outstanding Elaine. All great reminders, especially the video. It made me smile. We’ve all done that I suspect!!

  • http://www.seefincoaching.com/blog Elaine Rogers

    Thank you Jim,
    I am not too sure if she was eyeing up a prospective lead/contact, or letting her heart lead her head :)
    But I take my hat off to the guy for getting out of the situation, before she completely embarrassed him.
    Thanks for stopping by, glad you enjoyed the article!

  • http://twitter.com/davedungan Dave Dungan

    Thanks Niall, I agree in some cases it can actually damage business, particularly if customer comments are ignored.

  • http://www.seefincoaching.com/blog Elaine Rogers

    Hi Dave – welcome to Bloggertone!nNice comprehensive list there, and well detailed. There is a very fine line between encouraging a small business owner to get involved in SM and SN, and scaring them off completely.nnI always encourage them to look and taste before setting up any SN or SM campaigns, and especially to use their networks for quality advice and assistance/guidance.u00a0

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     Individuals were not getting the significant, good paying tasks that just a few years prior were numerous. Many individuals were losing their houses and going starving. The currency markets had been seeing ancient decreases, property principles were decreasing, lack of employment was increasing, and blowing up was increasing. It was looking bad.

  • http://twitter.com/bengii bengii

    Thanks Guys, we are hopeful that the green shoots are finally starting to appear

  • http://www.smartsolutions.ie/blog/ Elaine Rogers

    Happy New Year Ben,

    I would agree about the green shoots, even if it is just being “tired” of being “in” recesion, the general feeling I get is, Yes, it is time to start making some progress. The financial vibe in Ireland presently is definitely positive, whether in business, employment or property.

    And to agree specifically with your point 2 – some SM virgins need to realise for themselves, that likes and follower numbers do not count for interaction and engagement. A painful lesson at times, but necessary.
    Here’s to more opportunities, more money, more customers, and more interactive engagement in 2013 :)

  • Tom Watson

    Spreading the customer base also softens the blow when cusotmer don’t pay on time. The broader the base, the easier to operate your business from a cash flow perspective.

  • http://twitter.com/bengii bengii

    Hi Elaine, a regular question I ask is: would you rather 100 committed followers who comment regularly or 1,000 likes? It is an excellent way to frame a discussion and help people understand where they want to go with social. There is no right answer, but it is always good to clarify the goal from day one

  • http://www.facebook.com/elish.bulgodley Elish Bul-Godley

    Thank you for that post – all very topical – Personally believe the last one is critical in light of the financial instability surrounding us these days.

  • http://twitter.com/bengii bengii

    Thanks Elish – I have found that Finance departments really appreciate it when people come and explain what they are doing rather than trying the hard sell. If you ask for their help it can really go a long way and give you insights into the organisation you cannot get elsewhere

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  • http://twitter.com/bengii bengii

    Thanks Niall – it was a tough at first to get out there and engage, but the benefits are considerable and it is now (almost) second nature.

  • http://twitter.com/bengii bengii

    Thanks Keith. Great site – I see you already have subscribe and feedburner info so you are well on the way. I had the same yet I was getting nowhere, so I highlighted them using a plugin and now I am starting to highlight the benefits to users of signing up. It is early days but feedback from users has been very positive. I love your phrase ‘no pestpassing’ :)

  • http://www.facebook.com/elish.bulgodley Elish Bul-Godley

    love it – snappy , handy and to the point – thanks! Why did you use the word Zen in your title though?

  • http://www.thesmarttrain.com/ Elaine Rogers

    Great post Ben,

    You followed all your own advice – well done!

    I enjoyed – Emulate. Practise. Refine. Repeat. – it is so tempting to fall into the imitate hole when we find great blogs and ideas – challenge is to stay true to our own personalities when researching and writing – I read a tip a few days ago about rehashing older (and still relevant) blog posts – what’s your thinking on that?

  • http://twitter.com/bengii bengii

    Thanks Elish! Zen teaches ‘effortless effort’ which is all about striving to master a topic, always improving, cutting out waste and working to bring about a great result with nothing extra added – get to the point and leave ego at home

  • http://twitter.com/bengii bengii

    Hi Elaine – Thanks! Consider bringing a new perspective to an old problem, by all means – perhaps using a different format rather than just a straightforward re-hash of a post. The way users consume information is constantly changing so consider translating to video, or incorporating in a wider series via an eBook or Howto Guide. Also, be sure to use the ‘most read’ plug-in to keep relevant posts on the landing page. If it ain’t broke………

  • http://twitter.com/bengii bengii

    Aha! keep me posted!

  • http://www.callbox.com.sg/ Jayden Chu

    Hi Ben,

    Such a great points you have here. Precisely, It takes many steps to succeed especially in business blogging. The first thing to do is your content. The content could take many forms-written articles, visual media like images, infographics and video. The way you choose to present content will vary depending on your industry. Engage your audience and keep them participate to come back for more. Bloggers should practice constantly and become persistent to have a better business blog.

  • ben mccahill

    thanks Jayden – consistently good content is vital, and if that simply means you post once a week or so then that is OK – quality not quantity! Then engagement – folks need to feel acknowledged and appreciated so make sure your channel allows you to regularly pick up comments