Tweak Your Biz » Marketing » Bloggertone Interview: A Chat With Aisling Foley

Bloggertone Interview: A Chat With Aisling Foley



Aisling Foley has 23 years marketing experience in the IT industry. Before founding her marketing consulting business in 2007, Aisling worked as Head of Marketing for CR2 in Dublin and Dubai & prior to CR2, she worked as Marketing Manager in Sabre Holdings in Dublin.

Tell me about Aisling Foley Marketing?

Aisling: Aisling Foley Marketing helps IT companies with marketing activities. This can be on a short term basis – for example to launch a new website, write case studies or manage events, or on a long term basis to act as the company marketing department for a period of time.

I have been working in a marketing capacity with IT companies for my whole professional life. I spent 7 years in BT in London and 15 in US and Irish owned software companies in Dubai, Dublin, Brussels and Cambridge.

Why start your own business and  how did you get to where you are now?

Aisling: I have experience working full time for big and small companies with big and small marketing budgets and I much prefer working with small companies.  It’s easier to get things done in small companies and you are not so constrained by bureaucracy and red tape. Also, I love going into different companies and fixing things for them (marketing things of course).

There are around 500 small to medium Irish-owned IT companies and the vast majority of these have little or no marketing department. So, in May 2007, after returning from Dubai, I set up on my own in order to help these companies. I had my first few clients within a month.

My IT background and international marketing experience quickly got me to where I am now.

What would you say is the greatest business lesson you learnt along the way and how has it helped to develop your business?

Aisling: Probably the biggest lesson I have learnt is to be tenacious and never give up. It’s harder than ever now to get budget assigned to marketing activities in cash-strapped smaller companies so it’s important to put in a lot of ground work and target the right companies. I’ve found that if you continually work to increase your profile and build your contacts as well as using the satisfied customers you have to spread the word, the work still comes through.

Where do you see the new opportunities in your sector over the coming years & how do you plan to take advantage?

Aisling: A report by Global Enterprise Monitor at the beginning of July stated that the Irish are almost twice as likely to set up our own businesses as our European counterparts.  That’s the news I like to hear, because a big chunk of those Irish start ups will be tech companies.  And they will need my international marketing expertise.

What do you see as the biggest external threat to your business?

Aisling: The tough times that all businesses experienced recently have affected everyone. Although the IT industry was less affected by this than other industries, companies still had to be very careful how money was spent.  Marketing is frequently one of those things that takes a hit when cash flow is tight. The truth is though; it becomes even more important to continue marketing your brand during recessionary times.

In fact, one of my clients found that business increased in the last 12 months because he continued with marketing activities. Persuading companies of this fact can be a challenge sometimes.

What’s your opinion on the role of social media for business and how do you see this evolving?

Aisling: Another recent survey, this time by Regus, found that 41% of companies in Ireland plan to devote a proportion of their marketing budget to social networking activities by the end of 2010.  I’m delighted to hear that because I really do think social media is an excellent way for B2B companies to market themselves.

From an Irish software company perspective, we still have a long way to go. Research I conducted in January this year showed that only 26% of software companies have set up a Twitter account. And only half of those actually use it.  I have seen some of these companies start to use Twitter since, however I am interested to see how much things will improve when I do the same survey next year.  I don’t think there will be a huge change.

I have noticed though, that IT start-ups are using Twitter and setting up Facebook pages from launch.  So it’s only the more established Irish IT companies that still need persuading.

Other than your website where can I find Aisling Foley online?

Aisling: You can connect with me on  Twitter, LinkedIn , Facebook , Worky & Weedle.

Thanks to Aisling for giving me this interview.

If you would like to know more about Aisling & her business, she can be reached by e: aisling{at}aislingfoley.com or p: 353 87 918 2986

If you would like to be interviewed & have an opportnity to showcase your business, please e-mail us here @ webmaster[at]tweakyourbiz.com using the title “Bloggertone Interviews”.

Thanks

Niall



The Author:

Niall Devitt is a doer, not a talker when it comes to social media. Niall advises organisations how to plan, design and implement social media strategies that generate real business returns.  Niall is Chief Digital Strategist & Founder at the Ahain Group, an independent, ideas-led social business consultancy with experience of working with all types of clients and sectors– from large blue-chip multinationals to the 1 SMEs. Download our industry specific and researched social business reports. In 2009, Niall co-founded TweakYourBiz.com (formally Bloggertone.com) an international, business community and online publication. http://www.ahaingroup.com/

Add Your Comment

  • http://twitter.com/fredchannel Fred

    Nice initiative Niall. I am connected with Aisling on LinkedIn but learnt a lot more through this interview :) Will she become a Bloggertoner? Maybe she’ll reply in this thread…

  • http://www.btbtraining.com/blog Niall Devitt

    Hi Fred, Good to hear that you two are connected, I’m sure she’ll pick this up & yes she may even become a bloggertoner :-)

  • Aidan Duffy

    Aisling your Linkedin profile doesnt allow connecting without an email address

  • Aisling Foley

    Hi Niall. Thanks for this. It looks great and it has been very useful. I will seriously consider becoming a Bloggertoner!

  • http://www.btbtraining.com/blog Niall Devitt

    Thanks Aisling, delighted to hear that it was useful! thanks again for taking the time. Regards, Niall

  • Nialldevitt

    Hi Christian, welcome to Bloggertone, great post! Like Fred, I use Google Apps & Dropbox. Something that I have started to use lately and would recommend is Facebook groups, it’s a super collaboration tool and most people are already on there.

  • http://www.sharonhearty.com Sharon

    Hi Christian, great tips, I have made a note to get the Dropbox. Just thought you might like to know you share your topic with another great blogger on his post today recommending Dropbox and Google Docs, http://www.chrisbrogan.com/kitchen-table-companies-defined/nLooking forward to more insight from you :) n

  • Facundo

    Welcome onboard Christian. Couldn’t live without Dropbox and Gapps really :) I would agree on DimDim for casual conferencing, but if your business depends on it (e.g. remote training for people in different areas) I would always go for a paid solution that provides phone support when things go wrong. nAs a recommendation, we are very happy with http://www.teamworkpm.net It’s a very complete PM tool that is nor overwhelming, and they offer great support even in the free version. Oh, also Zendesk is a must if you provide any type of support (almost free starting at 9 USD I believe).

  • http://www.seefincoaching.com/blog Elaine Rogers

    Hi Christian,nWelcome to Bloggertone, somehow I missed you in the group! Great first post, the lists are endless as you well know. I use dropbox for another business, and I love it.nnI do a lot of remote training and IT recordings. I use the software that my clients are using, which is generally Oracle based, or other web conferencing such as Webex or Goto Meeting,

  • http://twitter.com/cksolutions C Kortenhorst

    You should try out go to Training if your working on training wroks really well. nnChristian K

  • http://twitter.com/cksolutions C Kortenhorst

    Would love to here feedback since its first article!nnTo longnTo short nTo technical nAny more topics you would like me to cover?nnPlease take a minute to let me know really like to spread my knowledge. nnChristian K

  • http://www.encouragingexcellence.ie/ Mairéad Kelly

    Talk about timing Pawel! I was at an event today, the main point of it was to get us to sign up before leaving.  I knew this going and went with the idea of just seeing what was on offer and coming away to think about it first.  I watched the Sales Director in action and he did a great job of reeling a few of us in, asking for the sale, etc using all of the above. For those who didn’t have any intention of buying, he accepted that with a cheerful grin. However when a few people aired objections he asked outright, what it was they were afraid of and met each fear head on and then went on to close close the sale, with each person delighted with the decision they’d made. It was a delight to see the process in action and one I’ll be putting to very good use in the future.

  • http://twitter.com/xcelbusiness Helen Cousins

    I’d never thought about it that way, but it makes sense. Fear holds us back in so many ways, and it makes sense in relation to commercial sales, in the open market. 
    In relation to selling to non-profit organisations, such as Government bodies, sometimes there are other factors at play.
    Thanks Pawel, some food for thought for me there.
    ~ Helen

  • warrenrutherford

    Pawel – this is good guidance for all of us to follow.  It’s straight-forward, well explained, and emphasizes establishing and maintaining credibility.  Thanks.

  • http://smartbusinessguides.net/ Pawel Grabowski

    Thanks Warren :)

  • http://www.smartsolutions.ie/blog/ Elaine Rogers

    A great article Pawel, and great simple pointers.
    All business owners I work with, know the importance and benefit of marketing, some do better than others. Many, however, do not “sell” themselves well.

    And I would add, because of the nature of one of the areas I work in, Coaching, the fear begins with the business owner. Feelings aside, if one goes to a meeting with a client, and is afraid (their own stuff) how on earth could that instill confidence in the potential client?

    Confidence instills confidence, and if we can learn what our customers need, provide the solution with absolute confidence, follow it up (TOP notch customer service as you mention) and get paid, then we are all successful. And we maintain our credibility and good standing :)

  • http://smartbusinessguides.net/ Pawel Grabowski

    Brilliant point about confidence Elaine, thanks! We surely send signals to prospects, through everything from our behavior to our work. 

    Great comment!

  • bucklawrimore

    This is consistent with recent brain research – see for example David Rock’s “Your Brain at Work”. The brain “runs away and walks toward.” That means our genetic background makes us flee from (fear) danger much more than approach reward. But missing from your list is the value of controlled interpersonal interaction. Showing genuine concern for the prospect, asking them what is important to them, providing reflective listening, subtly mirroring behavior, understanding personality type, and other interpersonal skills can be powerful tools for reducing fear and increasing trust. Very stimulating post overall, and thank you for the thought-provoking “single point.”

  • http://twitter.com/#!/antonmccarthy Anton McCarthy

    Hi Pawel, 

    I thought this was a great article. I never would have realised the importance of your point on fear holding people back before, but reading it here made perfect sense! At the end of the day, why do some sales discussions not lead to an actual sale, even when you know you are demonstrating your expertise? It’s a very interesting psychological reason you’ve highlighted here! Thanks for the article.

  • http://smartbusinessguides.net/ Pawel Grabowski

    Thanks Buck, and cheers for recommending “Your Brain At Work”, on my list of books to check out :)  

  • http://smartbusinessguides.net/ Pawel Grabowski

    Anton, many thanks! I am delighted that I could help :)

  • http://www.ahaingroup.com/ Sian Phillips

    Welcome to Tweak Your Biz Adam. You’ve given some great points to deal with a very hard time in business life. Looking forward to your next post

  • http://billionsuccess.com/ Herby

    Separating personal from business one of the most important step. this is a great post thanks Adam.

  • http://www.callboxinc.co.uk/ Oliver Scott

    One of the reasons why companies fail because they failed to anticipate or react to competition, technology, or other changes in the marketplace. It is dangerous to assume that what you have done in the past will always work. Challenge the factors that led to your Success. Do you still do things the same way despite new market demands and changing times? What is your competition doing differently? What new technology is available? Be open to new ideas. Experiment. Those who fail to do this end up becoming pawns to those who do. Great article Adam!