Posts Tagged ‘performance’

As a knowledge worker we think and decide and have the ability to impact business performance – as long as we give ourselves the ability to use our talents.

As you work to “motivate smarter” seek to diagnose, assess, and understand employee talents, values, and behaviors; and then develop your motivational structures as suggested above to assist your employees to become more authentic.

As a business owner or manager, when someone comes to you with a problem, what’s your first reaction? Sit down and tease it out with them? Determine what they are looking for from you?

Being able to go back to customers for a reference to support the sales process is always a good thing to be able to do. But we should not be aiming to get a reference from one or two customers – but every customer…

Does your place in the family pecking order impact on your personality? Is it possible that being born first…

Support desks are the frontline for many businesses in providing customer service and support on products and services they provide…

For those of us following the world cup it’s been both pleasure and pain. Pleasure seeing our chosen team win, and pain watching their tears of failure…

So how do you balance your work and ultimately your career when you start a new family?

I am keen to hear your thoughts, as I find this can be a tricky balancing act! Here is my typical day and how I am attempting to do it!

On Monday, I went to the bank to deposit a personal cheque. The queue resembled the queue you might expect from the Passport Office the day after their strike…

You know what they say about work, “it would be great if it wasn’t for the people”.