Posts Tagged ‘business’

*This is the first part of a two-part blog post focusing on how managing fear successfully can lead to a better outcome for your SME. In this post, we’re looking at the experience of fear in the change management process.

For women in emerging economies, it is often about being able to provide survival needs and more. For women in more developed economies, it may have been a necessity to bring more money for the family or being made redundant and timing was right to go for their dreams. Two interesting questions arise: 1) is there something all women business owners need? and 2) what do they need the most?

Before you consider taking action, it is best to talk it over with someone. It’s always a possibility that what may seem like bullying may in fact not be. For example changes within the organization can create stress on all levels (staff, supervisors, managers etc), and so stress may be causing some short term issues and demands. If you are finding it difficult to cope, perhaps take the time to talk to your manager or supervisor, who may well be as concerned as you are. Sometimes in situations like this communication can be the way to make changes.

Business health and measuring of same if greater than measuring purely the financial metrics. It should also be about the measurement of customer satisfaction, employee satisfaction and the overall operational effectiveness.

Given today’s social media age, dealing with angry customers doesn’t just come any longer in the form of a letter or a phone call.

There are learnings from all services projects that a business delivers to its clients. These learnings need to be taken and applied to all future projects to enhance project profitability and quality of delivery.

At some point in our lives many of us (myself included) have had some experience at the hands of a bully, be it the school yard bully or a workplace bully, but whichever way, the feelings of isolation and…

The tendering process is designed, in the main, to get the lowest price. But who actually benefits in the longer term for cutting the price back to the bone? Does anyone? Or does it just lead to frustration?

When a business is challenged to stay afloat, the temptation can be to exaggerate capability. Capability to deliver to our customers on what they have looked and paid for. The trick is to ensure…

If you’re in business you have one objective: to sell what you have for more than it costs. The greater the wedge you can drive between those two variables – sales/costs – the greater the return.