Tweak Your Biz » Management

In a new book on fixing the U.S. health care system, my good friend Dr. David Lawrence discusses the need for leadership and discusses the attributes of some great leaders.  I was particularly struck by his comments about the very strong leadership capabilities of one of our most admired presidents; Abraham Lincoln.  Specifically, Lawrence focuses on the way Lincoln put his cabinet together and how he interacted with that group as well as with Congress, the soldiers in the war and his…

There are many types of inspirational leaders and you can follow different examples. How to inspire staff and employees all depends on what you mean by “inspire.” Essentially, the main purpose of inspiration is to get everyone pulling in the same direction in a cooperative fashion. The direction, of course, is to fulfill the mission and goals of the organization. Take World War II General George Patton (1885-1945), for example. He had to inspire an army to perform the scary business of…

When I think of the HBO series Game of Thrones, I get the shakes and twitch, a sense of excitement takes over me and I am transformed into a Night’s Watchmen at Castle Black where I am standing alongside Jon Snow ready to do battle with the White Walkers. This is because I am addicted to the characters, I feign for the show and I am infatuated with the mother of dragons. Like millions of fans, I would be considered a cult follower of the show. All businesses dream of unlimited customer…

Microsoft just got its third CEO, quickly after Steve Balmer stepped down. Satya Nadella has taken over the job, which provides an even bigger change than when Steve Balmer took over for Bill Gates as CEO. This time, Gates has decided to take a step down from chairman of the board. His role with Microsoft now consists of little more than advising Nadella when he needs help. Yes, thousands of people just got a new boss, but what does this mean for the average consumer? Let’s take a look…

You, like most business owners, work hard to run your business. Maybe too hard, at times. Here are signs that you might need to step away from your business, even briefly, so that you come back refreshed and rejuvenated. 1. You’re Frustrated. Little things set you off, like a shipment being late, or a client’s tardiness in replying to your email. You spend more time being annoyed by the day-to-day intricacies of your business than being enamored by them. 2. The Magic is…

There is absolutely no point in having a website if it’s not generating leads for you. I don’t think anyone in business would argue that one. In fact these days it’s very common that a business will not launch until its website is ready. Delays with the website usually translate into delays with the business launch. That’s how important your website is. How do I know what I’m talking about? I’m drawing on a lot of my own recent experience for this post. We…

In the last few years, email has become the  boogie man of work efficiency. Executives everywhere are struggling to achieve the much coveted inbox zero, some companies are making attempts to stop after-hours emails, and others are trying to completely eradicate email from their organization. What was first hailed as a great communication source turned out to be the nightmare of many knowledge workers. So how did email turn out to be the bad guy? It’s not surprising when we take a look at…

Partnerships can be a great way for small businesses to increase visibility, reach new audiences and sell more products.  A business partnership has a lot of similarities to a romantic relationship and some of the same advice applies.  Trust your instincts, date before you commit and make sure you can really live together before getting married. But, just like with your personal relationships, the more involved you get with a business partner, the more important it is that you’re both…

Hands-up, how many times have you heard the following statements in a business context: ‘I didn’t know they did that?’, ‘Oh, I thought they offered that service!’… or ‘I didn’t know I was supposed to do that’, ‘wasn’t that your job?’… ‘we were never told that was the plan’. Now I ask you this: what is the central theme linking all of these statements?   Yes, you got it: communication. You see,…

One of the most exciting aspects of my management career has been building a team – awesome teams.  I’ve found that being able to do so helps make the execution of business plans much easier and much more effective over time. I hadn’t given much thought before to the building of these teams until I moved from active management and leadership positions to an executive leadership coaching practice. I knew how to build them and just did it. Now however, I need to break down the steps…