Tweak Your Biz » Management

In any business, promoting productivity is a goal to strive for. All of the moving parts of your company—from upper management, middle management, personnel, as well as your supply chain and other operations—need to work like a well-oiled machine. This is where Six Sigma and its precise methodologies come into play. While it’s true that Six Sigma is complex in its applications, its core concepts are fairly basic guidelines, a rough understanding of which will be of great help in…

Good indicators of maturing markets are acquisitions and mergers, and a major merger is underway in the freelance employment industry as oDesk and Elance are joining forces. Contractors and providers who regularly use these two online services may speculate on the overall merits of the merger, but from the “big picture” perspective, it’s a measure of how far the online freelance and virtual assistant industry has come in recent years. For quite some time, business owners have been…

Before I begin, let’s clarify that I’m not purporting to be Rico Suave of the freelancer scene. I work for several clients and am lucky enough to be able to stay employed through connections I have built working in the SEO industry, especially here in Seattle where the community is very tight knit. That being said, I have always been fascinated by how appearances can go a long way in convincing someone of your professionalism, and by extent, your worthiness as a business partner. What…

Could your business withstand a cyber-attack that resulted in theft of data or money? Before you decide that protecting your business is a hassle, consider the answer to this question. Here’s a list of the things that you can do to protect your business from cyber theft. Run Background Checks Before Hiring Hackers aren’t the only criminals trying to access your data. Potential employees can be shady, and too many companies, especially small to medium businesses, fail to run…

I bet you have aspirations to grow your business. Of course you do. Well, you can bet that your clients have aspirations to grow their businesses too. Here’s how to make sure you’ll still be working with your clients when they’re bigger. Value the clients you already have It can sometimes be all too easy to get caught up in focusing on getting in more and more clients. That’s the key to growth, right? You need to have loads of clients and be constantly adding more. I…

You’re the owner or partner in a new startup business. You have no time. You have no money. And, you’re so busy that you feel like your rear end is on fire! Can you do everything yourself? Should you even try? Or, should you outsource some tasks to others? And if so, what is the criteria for outsourcing some tasks to outsiders? There is a point at which every small business owner realizes they stink at handling certain tasks, and they find themselves wishing (or secretly crying) for help…

Every single company on the face of the Earth will make a mistake at least once. Employees and their managers are human beings, and sometimes, they do inexplicably terrible things to their customers, and their actions demand some sort of response. Typically, when this sort of problem takes place, companies are encouraged to issue a public apology, in the hopes of quelling the anger and proving their dedication to customer service and responsiveness. I’ve written about reputation…

All newly developed startup teams will go through some turbulence. Many of these individuals have never worked with each other professionally and often have very little business experience if they are college students. In the age of Facebook, Kickstarter and Groupon, startup teams are getting younger, more ambitious and diverse, but the synergy amongst team members is not always there. This is why even the most innovative and creative startups can learn from established companies about…

In a small business every small action can have a big impact on the future.  A decision that could take months to finalize in a large corporation needs to happen right now in a small business without the time to endlessly contemplate alternative options.  “It’s great to have you on board, we’re sorry to see you go.” The great part about this is that small businesses can quickly pivot, sometimes changing their whole strategy overnight as they search for the right formula to…

Having the skills to negotiate effectively can make all the difference in business, from dealing with banks to dealing with suppliers all the way down to dealing with customers and staff members. If you have the ability to negotiate properly then you can bank on things going your way a lot more often. There are some minor differences between negotiating online and negotiating offline, so we`re going to be comparing the two and also offering some general advice to help you with negotiations both…