Tweak Your Biz » Management

You may know Vice magazine, tagline: The Definitive Guide to Enlightening Information, as an edgy Internet publication that produces innovative stories usually about oddities found around the world. Touted as the hipster bible for all that is new and interesting, Vice made its name covering a slew of depravities and corruption leading to its reputation as a global news source. Gigaom reports, “Like BuzzFeed, Vice Media often gets dismissed as a joke, or something not worth paying attention to…

Raise your hand if you have ever caught your retail staff lazing around playing Angry Birds when they were supposed to be working. Okay, everyone. You can put your hands down. Every business wants to keep employees productive, and retail is no exception. The problem is: there’s often downtime when no one is shopping, and so employees often think they can take a break. But what happens when a customer walks in and sees your employee smacking gum and talking on her cell phone? It’s a…

A PR crisis is typically defined as the moment when a small problem blows up into a big issue that could impact the long-term viability of your company. You might think that a problem like this will never, ever happen to you or to your business. Chances are, you’re wrong about that. Social media makes it remarkably easy for anyone to poke a hole in the primacy of your brand, and without a PR crisis plan in place, a little jab could be transformed into a business-killing crisis in a matter…

I recently received an email from someone who found my website asking me whether they should ‘bother’ to engage with Enterprise Ireland (our primary Enterprise Support Agency) as their business, whilst very exciting and making great progress, was not in the tech space. My response was that the financial and other support would be extremely beneficial; that the business was indeed exciting; and that it was up to the promoter to showcase to Enterprise Agencies how their business meets their…

So you’re already using a customer relationship management (CRM) program to automate simple tasks, organize clients, and improve customer relationships. Your team has been collaborating with project management software for a little while. Are you ready to sharpen your project management skills and take your team to the next level? Make Your Team More Effective As project manager, you have a responsibility to ensure every person on your team has the project management resources they need to…

When it comes to tips on how to overcome fear and mental obstacles, surely getting past a fear of rejection must be somewhere in there, right? The fear of rejection is such a common mental obstacle to achieving everything that you can that you would think it must certainly have one of those fancy-schmancy phobia names. Amazingly, it doesn’t, despite the fact that there is a fancy-schmancy phobia name for the fear of chopsticks. And your reward for not rejecting this blog entry is to…

In a new book on fixing the U.S. health care system, my good friend Dr. David Lawrence discusses the need for leadership and discusses the attributes of some great leaders.  I was particularly struck by his comments about the very strong leadership capabilities of one of our most admired presidents; Abraham Lincoln.  Specifically, Lawrence focuses on the way Lincoln put his cabinet together and how he interacted with that group as well as with Congress, the soldiers in the war and his…

There are many types of inspirational leaders and you can follow different examples. How to inspire staff and employees all depends on what you mean by “inspire.” Essentially, the main purpose of inspiration is to get everyone pulling in the same direction in a cooperative fashion. The direction, of course, is to fulfill the mission and goals of the organization. Take World War II General George Patton (1885-1945), for example. He had to inspire an army to perform the scary business of…

When I think of the HBO series Game of Thrones, I get the shakes and twitch, a sense of excitement takes over me and I am transformed into a Night’s Watchmen at Castle Black where I am standing alongside Jon Snow ready to do battle with the White Walkers. This is because I am addicted to the characters, I feign for the show and I am infatuated with the mother of dragons. Like millions of fans, I would be considered a cult follower of the show. All businesses dream of unlimited customer…

Microsoft just got its third CEO, quickly after Steve Balmer stepped down. Satya Nadella has taken over the job, which provides an even bigger change than when Steve Balmer took over for Bill Gates as CEO. This time, Gates has decided to take a step down from chairman of the board. His role with Microsoft now consists of little more than advising Nadella when he needs help. Yes, thousands of people just got a new boss, but what does this mean for the average consumer? Let’s take a look…