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What makes someone who would prefer to be an employee become a business owner? Well there are many reasons and I’m sure you will know some people who fit into these descriptions, do add others that I have omitted from this list…

As a business owner or manager, when someone comes to you with a problem, what’s your first reaction? Sit down and tease it out with them? Determine what they are looking for from you?

At some point in our lives many of us (myself included) have had some experience at the hands of a bully, be it the school yard bully or a workplace bully, but whichever way, the feelings of isolation and…

In the U.S. they call it face management. This is to describe those managers who think that they need to see your face or at least to be in or near your space, so as to ensure that you are doing your work…

“I wanna be a (insert your own wanna here) so much”. This is a phrase I hear quite a lot in my line of work. My reply to that is always “So what is stopping you?”

One of the common denominators of companies that moved from Good to Great, was the need for each company to take a good, long hard look at themselves and, with a level of painful honesty, to clearly…

Ask anyone what they want in life and the chances are the replies will go along the lines of “to be happy”. Happiness is an emotional state and I can teach you how to be happy right now if you wanted…

Being able to go back to customers for a reference to support the sales process is always a good thing to be able to do. But we should not be aiming to get a reference from one or two customers – but every customer…

Where there is life, there is change. We change through action, learning, and commitment. Transitions are periods of risk and possibility. They are a period of danger and opportunity…

As your business grows there will come a time when you won’t be able to do everything that needs to be done. At that stage it is time to think about hiring the people you need to move on to the next stage.