Tweak Your Biz » Management

Anyone who has worked with the public has experienced it. A customer walks in and in a matter of moments ruins the flow of the workday. Perhaps the customer doesn’t mean to come across as aggressive or rude, but she does. Or, perhaps the customer has completely good intentions but still manages to drain one of your team members. Why Does This Matter? Being aware of difficult types of customers is vital to your overall success. Challenges with the public take a tremendous toll on workers these…

Whenever employees are called by top management to attend a business meeting, the first thought comes to the poor mind is – ‘It is going to be a total waste of time’. Many people squander a lot of valuable time in conducting business meetings. However, not every meeting is abysmal. Meetings are convened to solve management related issues, and to review the progress of the project and the employees. It is indeed imperative for exchanging various useful information via meetings. Here,…

Fast food, auto repair, hair cutters and hotels–in every case United States entrepreneurs and customers have embraced the franchise business model. McDonalds, Meineke Car Care, Sports Clips Hair Cuts, and Hamptons are all national brands that millions of Americans have utilized at one time or another. Just as customers have embraced franchise brands, newbie entrepreneurs have turned to them to dabble in a slightly more stable business venture. Entrepreneurs can open a McDonalds for an initial…

Becoming a motivational speaker can be a challenging, but rewarding profession for both you and your listeners. Motivational speakers are passionate about their subject, whether it’s finances, relationships or career goals. They wish to share this passion with their listeners and inspire them to take the steps necessary to achieve their goals. If you are similarly passionate about a topic and wish to share it with others while inspiring them to action, there are a few steps you can take…

It’s not only about the name and market share you stand with, but the consistent sales performance and numbers your team has been coming up with as well. After all, this is one big metric by which the investors, your boss and above all, the audience is going to judge you. You might’ve chipped in a zillion efforts to build an efficacious brand, made up a team that speaks volumes about your hiring capacity and introduced ample team building activities to maintain cohesion in the entire…

Technology has been a catalyst in most facets of life. In project management, for example, technology has redefined the way we work, use information, and generate results. And while we must be open to accepting that project management did not digitize itself as fast other branches did, there are serious transformations in the way project management is being, well… managed. Here are seven general ways by which technology has changed project management: #1. Storing and sharing…

Talent acquisition is something that takes time, patience, hard work, and determination. It’s not something that you can just check off your list. If you want to make the right hires and bring in employees that will help move your business in the right direction, then you have to be prepared to give these things. And while hiring an employee is never an easy task, it doesn’t have to be stressful or grueling – you simply need a plan. Why Hiring the Right Employee Matters In order to…

Most businesses use websites, mobile apps, social media, or a combination of these to engage existing customers and to convert other people into customers. The information users of these technologies give up about themselves to engage with the world is voluminous, varied, and endless. It is called big data. Savvy businesses make use of this big data to attract and convert more people into paying customers. Credit card transactions, for example, are one popular source of data for companies.…

Creating a mission statement isn’t rocket science. I’ve created many over my three decades in business. Actually, I’ve created, revised, and scrapped them. I’ve conducted how-to research, polled my business advisers—I’ve even met with the president of a university who was an expert in this area. Folks, I’m here to tell you that most of the business training on this subject is overkill. Here are some practical, no-nonsense tips I’ve learned over the years that will help you…

While there’s a lot of discussion around whether entrepreneurs are born or made, I think there’s another question to consider: Are entrepreneurs lucky, or is it something more? Recently I attended Icon, a marketing conference, and had the honor to meet financial management guru Dave Ramsey as he was heading somewhere. Was it luck or was it really that I was at a conference that put me in position to “luckily” meet people like him and Ryan Dice, Amanda Holmes and other leaders of…