Customer success is fairly straightforward for physical items but not so much for SaaS. Learn 5 steps to improve the customer success process for your SaaS.
Archive for the ‘Customer Service’ Category
Looking for a proven way to grow your business? Customer engagement could be a great way, since it often leads to organic growth. Thus, we put significant efforts to engage with customers after we realized how important this engagement can be.
The best way to drive more sales growth is to make sure your existing customers as happy as they can be. Read on to find out how.
Every small business owner usually has one goal, and that is business expansion. Business expansion means that you have managed to maintain your incomes to the point where further investments are possible. It also implies that you have a solid basis of regular customers, and that you intend to either improve the quality, the range and the cost of your services, or to simply increase the number of your customers.
There is more to social proof than getting as many positive reviews about our product or service as possible. We explore how negativity should be embraced.
Localization is simply the process by which you go about adapting your content or product to a given locale. Translation is the best-known part of this process
Here are a few small things in your strategy that can make a big difference in your conversion rate
Focusing instead on the individual, often-overlooked components of what makes a small business successful can bring long-term benefits.
Businesses who value their customers cultivate a good reputation which can be an advantage over their competitors. A good customer service reputation establishes your brand and attracts and retains customers.
This article will be sharing some “little known” ways to take your business to the next level. You’ve probably heard most of the things on this list but you’re probably ignoring them because you think they won’t make any real impact. Or would they?