Tweak Your Biz

Archive for the ‘customer’ Category

Automated customer service has a bad rep for a reason. Most consumers prefer speaking to a real person when they need help.

It’s critical to keep your ear to the ground and listen to the feedback that matters most. As a large company, there are many things you can do to ensure your customers’ voices are heard.

Simply building eLearning courses isn't enough to attract people to take them, you have to prove that there is both a purpose & personal benefit for them.

Businesses can make the holiday season a jolly good time. The right marketing strategy and methodology in customer acquisition can raise the sales figures.

Clients are your business’s lifeline. But, if your plate is overflowing, you can’t neglect your work and expect to maintain the clients you do have.

Every company wants to provide great customer service to their paying customers. In 2016, customer service means more than just manning the telephones and responding to emails.

In this article, we will outline 4 top mistakes that kill your conversion rates, along with some examples of “how it is supposed to be”. Hopefully, this information will help you get rid of the gaps you have in your methods.

Running a business sounds simple enough: All you have to do is create value for customers in a unique and meaningful way that generates profit

Many businesses fail to realize that rapidly growing client lists also mean a great increase in customer service demand. Any growing business should make customer experience their number one priority.

Maybe you’ve tried to collect feedback, but you weren’t very successful. Maybe you just don’t know where to begin.

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